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June 2024 by Kay Dolls
The customer service here is the worst tue manager and most of the workers are very rude and like to argue back and forth with there customers. I DO NOT Recommend DOING ANY Business With Them at all ……..!!!!!!!’nn
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March 2024 by J Chandler
Had an agreement with them on a washer and dryer. I was down to my last few payments and have invested over $2,000 into these items. I moved. Aarons said they would pick up the items and bring them to my new apartment. This was last month. No contact received from them, and they closed my agreement. I was not behind on payments. I've called 3 days in a row, and no one will tell me anything. Keeps telling me they will call me back and never do.
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November 2023 by Lee Haves
Always helpful
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August 2023 by Google user
Great customer service! There was a mix up on my order and the manager wasted no time fixing it. The delivery guys were super nice and respectful as well. 10/10
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July 2023 by Charlie Epperly
Great customer service! There was a mix up on my order and the manager wasted no time fixing it. The delivery guys were super nice and respectful as well. 10/10
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July 2023 by Guadalupe M.
Quality
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July 2023 by Tangela Weatherspoon
Aarons on Josey Lane is the best store there is they are so great and very helpful.
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June 2023 by El Pablo Padroni
DO NOT GO TO THIS AARONS I repeat DO NOT GO managers are HORRIBLE. I ordered a Samsung tv the manager called me and said “it was his tv” so they wouldn’t be able to sell it to me even tho I paid for it and that they have a lower quality Roku tv instead that I could pay extra for. Like Woooooooow
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November 2022 by Donovan Lambert
Do not rent here. They have no customer service. They do not keep appointments, and they have zero respect for people or property. And if you need help with something, well guess you leave a review. And I've bought man, many, many things from the Aaron's stores over the years. Avoid this particular location. Also reported to the BBB. GOOD LUCK if you ignore this review.
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November 2022 by Chana Lynn
I'm a senior. I'm retired and on a fixed income.The rent to buy fits right into my budget. The staff at Aaron's was ready to help me. I have a good experience each and every time. Thank you Aaron's .
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November 2022 by Carlos Ramirez
I been with for years bought my 65 inch TV my TV stand my washer and dryer and 2 laptops. I can't even call them to make a payment for a friend. They never answered. Yall don't want money?
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May 2022 by Samantha Siren
Can’t get a call back and they keep pulling out more money then they’re supposed to which I’m pretty sure is a legal issue somewhere
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November 2021 by Kimberly Neal
The manager is horrible his attitude is not friendly, lied about pricing. Then when I explained my situation he still tried to tell me I’m incorrect. So I advise them to come pick up there merchandise from my home. Appointment was set for 6pm today and one of their sales agent called me at 9:17 at night to say they on the way. First of all it’s inappropriate to come to someone home at that time of night! Which they close at seven. I would never do business with this location ever take your money else where!
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July 2021 by Ariel Westbrook
If a negative star was an option I would have given them that. Customer service at this particular location is worst than rude just very disrespectful. I understand we are experiencing a unplanned pandemic but if a person is 1 day late why send someone to ones house to BANG on the door. Which Now I can understand if I was days/weeks late or known for constantly being late but that was just still unnecessary. That “field rep” was rude along with management. Which has never happened before but management “claims” that’s what they get paid to do even on the day of a payment is due per agreement which is false.
I would NOT recommend this location at all better off going somewhere else.
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July 2021 by Luis Mendez
Aarons is alright