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August 2023 by Google user
Great customer service! There was a mix up on my order and the manager wasted no time fixing it. The delivery guys were super nice and respectful as well. 10/10
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July 2023 by Charlie Epperly
Great customer service! There was a mix up on my order and the manager wasted no time fixing it. The delivery guys were super nice and respectful as well. 10/10
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June 2023 by El Pablo Padroni
DO NOT GO TO THIS AARONS I repeat DO NOT GO managers are HORRIBLE. I ordered a Samsung tv the manager called me and said “it was his tv” so they wouldn’t be able to sell it to me even tho I paid for it and that they have a lower quality Roku tv instead that I could pay extra for. Like Woooooooow
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November 2022 by Donovan Lambert
Do not rent here. They have no customer service. They do not keep appointments, and they have zero respect for people or property. And if you need help with something, well guess you leave a review. And I've bought man, many, many things from the Aaron's stores over the years. Avoid this particular location. Also reported to the BBB. GOOD LUCK if you ignore this review.
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November 2022 by Chana Lynn
I'm a senior. I'm retired and on a fixed income.The rent to buy fits right into my budget. The staff at Aaron's was ready to help me. I have a good experience each and every time. Thank you Aaron's .
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November 2022 by Carlos Ramirez
I been with for years bought my 65 inch TV my TV stand my washer and dryer and 2 laptops. I can't even call them to make a payment for a friend. They never answered. Yall don't want money?
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May 2022 by Samantha Siren
Can’t get a call back and they keep pulling out more money then they’re supposed to which I’m pretty sure is a legal issue somewhere
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November 2021 by Kimberly Neal
The manager is horrible his attitude is not friendly, lied about pricing. Then when I explained my situation he still tried to tell me I’m incorrect. So I advise them to come pick up there merchandise from my home. Appointment was set for 6pm today and one of their sales agent called me at 9:17 at night to say they on the way. First of all it’s inappropriate to come to someone home at that time of night! Which they close at seven. I would never do business with this location ever take your money else where!
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November 2020 by Tonya Washington Mccoy
Really nice furniture selection but honestly the cost is marked up so much you pay twice it's actual worth.
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September 2020 by Nicose Dilworth
Went in on Monday to give this location the additional info for my new account. 1. Was not greeted when i came in the door 2. Manager Aziz told me that I HAD to make a payment of either 2wks or full month or he would cancel my order. This went against what i was told online when i started the acct. 3. After i disagreed and said that was not what the online order details said Aziz continued to tell me that if i did not do what he asked that he would cancel my order. 4. After making the payment that he insist repeatedly that I do with the Threat of not getting the merchandise , he picks up his delivery schedule and tells me that now i have to wait until Friday to actually get the merch. 4. As i was trying to ask a question regarding that LATE delivery date he cuts me off and tells me that "We are not going to do this, You think because I'm in this Aaron's Shirt you can disrespect me and that if I was not in this shirt you wouldn't be talking to me like that!" 5. I am waiting on a call from either a RM or DM.
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September 2020 by Ariel Napier
If a negative star was an option I would have given them that. Customer service at this particular location is worst than rude just very disrespectful. I understand we are experiencing a unplanned pandemic but if a person is 1 day late why send someone to ones house to BANG on the door. Which Now I can understand if I was days/weeks late or known for constantly being late but that was just still unnecessary. That “field rep” was rude along with management. Which has never happened before but management “claims” that’s what they get paid to do even on the day of a payment is due per agreement which is false.I would NOT recommend this location at all better off going somewhere else.
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September 2020 by Matt Mercy
My girlfriend & her sister were done renting a fridge & I was here when they came to pick it back up. It looked like it was new, and we even wiped it down before they came to pick it up.6 weeks later, they tried to say it was damaged, when it wasn't. Harassed the sister visa phone calls, yelled at my girlfriend when she asked for photo evidence.I have a feeling either the guys dropped it unloading it in the warehouse or the manager is just running tight on money due to everybody being laid off.
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September 2020 by Delayna Brown
If you are having an item picked up to return, make sure you document EVERYTHING. Take pictures before they come, while they are there and while they are moving it. Do not let them our of your sight. The manager will argue with you to try to protect his guys if it is damaged after pick up, even yell at you. Awful management, complete and utter lack of customer service.
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September 2020 by George Sanders
Very good place
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August 2020 by The Lone Wolf
The customer service was rude they lied about pricing. I don’t know her name but the little Mexican chick told us if we wasn’t buying to get out there store. I’m calling corporate.
