ADT Security Services is a leading provider of security and automation solutions for homes and businesses across the United States. Known for making security accessible and offering 24/7 customer support, ADT focuses on delivering fast, high-quality service to help customers feel safe and empowered. Customers appreciate the company's professional and courteous staff, including specialists like Jeremy Jones and Hez, who are respectful, knowledgeable, and dedicated to meeting individual security needs. Jeremy, in particular, is praised for his patience, kindness, and persistence, often going above and beyond—such as shaving a door knob to ensure proper locking—to improve customer safety and restore trust after challenging experiences. The technicians are punctual, eager, and thorough, explaining products and services clearly. Many reviews highlight the positive impact of ADT’s responsive support, turning initial frustrations into satisfying experiences and fostering loyalty. Overall, ADT is recognized for its superior products, professional staff, and commitment to customer satisfaction, making it a trusted choice for security and automation needs for both homes and businesses.
BRAYAN - Good technician and helpful. With you all the way
April 2026
Brayan was Great, very informative and thorough with everything gave us all the options of different security systems that we may needed.
April 2026
Brayan was AMAZON!! Very helpful, answered all questions and added and set all devices up. He was in no rush at all and if you are looking to get adt make sure to request him!! Thanks so much!
