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September 2024 by Brenda Burkham
Prior to the new ownership I have used the Wainwright Way location for years for my auto needs. When I called for an appointment I was informed that while the company has changed hands this location has the same technicians. The front staff was to the point took care of my car needs and sent me on my way. That was appreciated. I don't have an issue with the current front staff however I am not pleased that the previous front staff was not longer employed there. They are what kept me driving the distance I did for that great customer service. Not ruling out this location but it sure isn't the same. Building that trust takes time. I also discovered that this current company does not offer loaner cars. That is disappointing.
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August 2024 by Michael Dlodlo
Honest ,helpful and efficient
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August 2024 by Dennis Hamilton
Quick to answer my call, very helpful & the service was great!
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August 2024 by John Pisanich
I am not going back, way too expensive.
My tail lights were out in the rear. They charged $100, to diagnose and $100 for 2 bulbs.
I could buy brand new tail lights foe $56 from Amazon.
God forbid you get your car inspected there and you have a bad bulb.
Carrollton Complete would treat you fairly.
I did not find out they had changed hands until I got there. :(
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August 2024 by Todd Nelson
recently had an outstanding experience at Driver's Edge in Carrollton, TX. Faced with a last-minute alternator repair on my Acura before an early morning drive to Wisconsin, the team at Driver's Edge exceeded my expectations in every way. Their professionalism was evident from the moment I walked in the door. They stayed late on a Friday to ensure the job was done right, allowing me to leave on time. The repair was completed with precision, and the price was very reasonable. I couldn’t be more pleased with their service, and I'll definitely be back. Highly recommended!
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August 2024 by Gino Velani
I have been going to Carrollton Complete Automotive for past 8 years to get our several vehicles serviced. Mike the owner of the shop amazing person to work with for years, has sold the Carrollton Complete Automotive to Driver's Edge, and I dropped off my vehicle for the first the time since, just to diagnose, this new company breaks downs each issue separately ex. suspension check, leaks check 80k mile service check etc...and rather than flat fee for diagnose $99 or $149 they wanted to charge me $548 just to check the issues ONLY than work on vehicle, WOW completely outrageous & rip off. I never had to pay separately for diagnose for each issue under Mike's ownership. I am giving 2 stars for courteous and polite response from Eric and Shon over the phone conversation with my wife.
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August 2024 by William Hines
Prompt, professional and courteous.
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August 2024 by S B
They took care of me! I left my truck there over the weekend because I thought I had a hose leak, but they took it in on Monday and started working on it immediately! It was my radiator and the plastic on the side so Jeff worked with me to get everything set up to be fixed and ready for me asap.
When I couldn’t pick it up until very end of day they worked with me to send me my bill via sms (which was super helpful and convenient). Mike even helped me out by leaving my keys hidden inside the truck so he could leave and I could pick it up after hours. (I have a code lock so it would be safe)
For people who never met me in person they really took the time to help me. Thanks guys!!
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August 2024 by Steve White
Every time I’ve been there, they are fast & always friendly. Good prices. Don’t try to gouge you with extras.
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August 2024 by Brock Anderson
I have been going to Carrollton Complete for 15 years - it is now Driver’s Edge and everything is terrible. The whole team has changed, the people seem uncaring, and they took 7 hours to change my oil and charged me an outlandish price. I won’t be coming back, and highly recommend you stay away.
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August 2024 by Janet Kelsay
Carrollton Complete Auto is honest with fair prices. Highly recommend!
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August 2024 by DJ Wang
Friendly and effectively to complete my auto inspection less than half hour.
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August 2024 by Carolyn Williams
Good experience
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August 2024 by Pedro Cuadrado
perfect timing!!!!! I didn't wait to long...... the are so professionals!!!!!
Thank you guys .
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August 2024 by rani freeman
I have always had a good experience with Carrollton automotive. They are attentive on time and do great work thank you guys.
