Carrollton Springs Behavioral Health Hospital provides inpatient mental health and addiction treatment, along with partial hospitalization and intensive outpatient programs for adolescents and adults in Carrollton, Texas. The facility addresses a wide range of concerns, including depression, anxiety, PTSD, bipolar disorder, and alcohol and drug addiction. It offers specialized programs for active-duty military, veterans, first responders, and other frontline professionals through its Help for Heroes Program, as well as a Women's Only Program. Many patients appreciate the caring staff and the helpful, supportive environment. Several reviewers mention that the staff, especially therapists, are kind, understanding, and committed to helping patients recover. The facility's routines and structure are often highlighted as beneficial, providing a sense of stability during difficult times. Patients also note that the facility is a place where they feel truly cared for and find the help they need to manage their mental health challenges. However, some reviews point out issues with organization and administrative processes, which can cause frustration. There are also comments about the cost and insurance-related concerns, and some mention exposure to infectious agents in certain units. Despite these concerns, many patients leave feeling grateful for the support received, recommending Carrollton Springs as a place to get help and work towards recovery.
horrible I keep calling and calling and no one answers it just beeps and Im trying to get in touch with my mother
November 2025
My family member was here. Terrible communication. No one returns calls. Medication was a mess, just given anything and everything. Most of the front staff totally inept and rude. No one has any idea what is going on. Try and get through your speak with anyone directly…. Good luck! All automated and no one calls back
November 2025
THE EMPLOYEES ARE RUDE AND THEY TOOK MY BODY WASH 😤
