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January 2024 by Matthias Dubois
No service
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January 2024 by Kim Foster
I have had really good experiences here and some very annoying ones. Opened a new account and it was great and easy.Tried calling for 2 days to see when their notary would be in and the NEVER answer. Decided to go up there, sat for 10 minutes to be told they aren't there and don't know when they would be. Answering the phone, would have been nice.
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November 2023 by Tabassum Qureshi
All staff is very cooperative and hardworking.They are providing excellent services with smile .
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November 2023 by John Gramentine
I am a customer. I used your ATM inside bank. Then I asked to us the mens room. The associate said NO RESTROOM HERE. I asked where she goes to the restroom? SHE SAID NEXT DOOR AT MACDONALDS. WHY LIE. I AM A SECEN YEAR CUSTOMER. Why lie? John
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November 2023 by Sony Kim
Staffs are friendly but management should be on top of everything. I mean Chase is the biggest bank in United States, they can’t even replace a faulty debit card scanner. Every time I go in, they have to tried insert my debit card 20times and still fail. So if it already broken, can can’t you just replace it the next day. It doesn’t cost that much on equipment. The clerk, said they have to wait until next cycle of the equipment which is 2024. Wow! Just wow… something like this manager can’t authorize a fix?
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November 2023 by Ann Thomas
Impossible to speak to a real person for a 2 minute question not covered by the endless "press #" menus.
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September 2023 by Rahi Patel
Elisabeth, was really helpful and we got the job done
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September 2023 by Rommel Rodriguez-Tovar
No wonder why they can’t get not even 4 stars oh the way they conduct business around here. Outrageous, unspeakable rudeness by a young man that clearly needs to be flipping burgers so nobody will bother him. I’m calling corporate. This ain’t right. Shouting my personal information out and loud like he is some kinda of judge at the court house
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July 2023 by Wes Dyer
My banker, Liz, was amazing. She was able to find information about my questions and was a pleasure to speak with.
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July 2023 by Marvin Jackson
Very very slow, horrible.
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July 2023 by Kwangwoo Kim
Horrible customer service. I will never visit here again.
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July 2023 by Therese Vaughn
Worst bank ever 10 minutes in the Drive-Thru taking cars before me
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May 2023 by Paulina Melecio
Bad customer service we waited for open account and was the time for close they said we need appointment and they don’t have any appointments available for a week really why don’t said that first and we don’t waste our time
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May 2023 by Webb Koschene
Took my problem and cured the the cause. Wonderful people who listen and act.
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April 2023 by Tori Wilson
I love this bank ,they gave me a chance to bank with them and the customer service is awesome!
