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February 2024 by Michael Gonzalez
Showed up before 8 and they let me in a little early. John Paul and Moris took great care of me. Had me out in no time. I’ve arrived at other Discounts and had to wait until 8. Great job guys.
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February 2024 by Olivia Lappin
I'm happy with the tires I purchase because they are reliable but I'm not happy with the manager at Discount Tires. He made it VERY difficult to get competitive pricing and tried to steer me away from purchasing Michelin Tires. The following week, I called NTB Tires and they were much more accommodating and had better deals on the SAME tires. My overall experience was a negative one at Discount Tires.
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February 2024 by Black Tortoise Antiques
Highly recommended! They are an honest and trustworthy team! Thank you Adam for helping me fix my tire today. Saved me hundreds of dollars. I will be back :)
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January 2024 by Cary Petrie
Went to get tire air pressure corrected around 12:30 pm. Got help right away from a young man who said he had been there about 3 month. Don' t know his name but they need to keep him! Awesome customer service.
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January 2024 by Andy P.
LOL came in and my tire pressure was all around 45... I leave and they're super uneven... not sure what their reasoning is for as to why the left side should be pumped way higher than the right?
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January 2024 by M
The advanced arthritis in my hands makes putting air in my ties practically impossible, especially when it's cold out - which is when tires typically need a bit of air. I am so grateful they offer free checks. They're also really good at letting me know when it's time to change my tires, which is something I'm not always great at staying on top of. And I know mechanics have a reputation of recommending unnecessary repairs but I trust Discount Tire to tell me the truth. Don't forget to call before you come in to have work done because they offer convenient appointments!
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January 2024 by Pratik Mazumdar
Free Air and Tire check
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January 2024 by Ra L.
They did GREAT by me. Highly recommended as I've trusted them for 7yrs and 5 vehicles.
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January 2024 by Forreste H
Insightful, honest. Professional.
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January 2024 by Debra Revel
I went for a tire air check and was greeted warmly by Justin. He shook my hand and told me I needed to air to my tires. He also recommended I replace the tires as my tread was a "5". It was so refreshing to be taken care of by such a caring employee.
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January 2024 by Gary Carmack
Great service. Friendly and professional.
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January 2024 by Mike Sanders
This review is against the discount tire located on 3408 E Trinity Mills Road in Carrollton Texas. I had an appointment for Saturday morning and arrived about 15 minutes early. The representative meets me in the driveway and begins walking around to each Tire doing his cursory inspection.These tires had road hazard warranty on them and I brought them in every 5000 miles for service of rotate and balance. These 45k mile tires have 29,000 miles on them and are only serviced by Discount tire. The guy walked around, then came up to me and said that I would need to replace all four tires because the front had 1/32 of tread and the back two were 3/32 and 4/32 seconds respectively. I declined stating 1/32 is bald, and obviously none of the tires on the car were bald to which he said it’s the inside tread. I turned the wheel and he could not show me where it was bald. Again I declined service and then he informed me that they would not be able to do anything to my car because all of my tires were in the red zone. He did offer to sell me a brand new set, and when I declined, he offered me a credit application, which I additionally declined. He then informed me that it was unsafe to leave with my car in that condition. I left. I went to my old tire near my old address (that I’ve known prior to discount tire for other cars for more than 10 years), I explained that I needed a tire rotation and balance. I told them discount tire informed me my tires were unsafe and I wanted to get a second opinion. The second shop informed me that there was nothing wrong with my tires, then they took me out to my car with the tire gauge and showed me the depth of each tread across the entire tread showing 5/32 of tread life remaining, on all four tires. They did the work and I went home satisfied.I’d given discount tire a second chance after some bad experiences years ago, however, after today, I won’t be coming back, and I will be sharing this experience with any and everyone that will listen to it. It’s absolutely sickening that a technician would attempt to take advantage of me in this way, I can only imagine what would happen to someone who wasn’t as savvy about their tires as I am. I do a lot of research and I do my maintenance by the book, I will not be taken advantage of to the tune of thousands of dollars for some guy itching to make a sales quota.
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January 2024 by Michael S.
Discount tire rep lied and attempted to sell me thousands in un-needed tires. This review is against the discount tire located on 3408 E Trinity Mills Road in Carrollton Texas. I had an appointment for Saturday morning and arrived about 15 minutes early. The representative meets me in the driveway and begins walking around to each Tire doing his cursory inspection. These tires had road hazard warranty on them and I brought them in every 5000 miles for service of rotate and balance. These 45k mile tires have 29,000 miles on them and are only serviced by Discount tire. The guy walked around, then came up to me and said that I would need to replace all four tires because the front had 1/32 of tread and the back two were 3/32 and 4/32 seconds respectively. I declined stating 1/32 is bald, and obviously none of the tires on the car were bald to which he said it's the inside tread. I turned the wheel and he could not show me where it was bald. Again I declined service and then he informed me that they would not be able to do anything to my car because all of my tires were in the red zone. He did offer to sell me a brand new set, and when I declined, he offered me a credit application, which I additionally declined. He then informed me that it was unsafe to leave with my car in that condition. I left. I went to my old tire near my old address (that I've known prior to discount tire for other cars for more than 10 years), I explained that I needed a tire rotation and balance. I told them discount tire informed me my tires were unsafe and I wanted to get a second opinion. The second shop informed me that there was nothing wrong with my tires, then they took me out to my car with the tire gauge and showed me the depth of each tread across the entire tread showing 5/32 of tread life remaining, on all four tires. They did the work and I went home satisfied. I'd given discount tire a second chance after some bad experiences years ago, however, after today, I won't be coming back, and I will be sharing this experience with any and everyone that will listen to it. It's absolutely sickening that a technician would attempt to take advantage of me in this way, I can only imagine what would happen to someone who wasn't as savvy about their tires as I am. I do a lot of research and I do my maintenance by the book, I will not be taken advantage of to the tune of thousands of dollars for some guy itching to make a sales quota.
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December 2023 by Jennifer Ortega
Went to get tires rotated. They couldn't do it because one tire was a little worn, nothing major. I was going to get another tire, but they didn't have our kind in stock.
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December 2023 by William Lovin
Fixed a nail in my tire two times! Free of charge!!
