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December 2023 by Lindsay Elzner
Melvin, Javier, Angel, Oscar, Jorge, Alex, Derek are the absolute best team. They have gone above and beyond and the gratitude I have for their hard work is immeasurable. I will be requesting all of them in the future moves. They are the hardest working, kindest, detail oriented, careful crew. From packing for us to a long, hard, complicated move, I cannot thank them enough.
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December 2023 by David Altemir
We've used Element twice and have been delighted on both occasions. Their teams and front office staff are friendly, effective, and efficient. We will be using them again in the future and highly recommend them to others.
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November 2023 by Romney c Chapman
Loved our experience with Element Moving! They were so helpful, and even got us same-day service! The guys did a great job, and we will definitely be recommending them to friends and family.
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November 2023 by CCR
We had a local move (about 16 miles) here the North Texas area at the end of October. The Element movers (Diego and his team) were great! They showed up on time, were all very professional and friendly, and they were also very efficient! The truck was like new and clean inside and out, and all the equipment they used was also top-notch. Diego kept us informed, asked good/appropriate questions, and ensured we were comfortable with the loading and unloading from the old house to the new house. We highly recommend Element for a full-house move, or really any moving needs.
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November 2023 by Gael Cassady
If you need movers, this company is great! Melvin, Oscar,and Alex did a great job.Very efficient and fast. They wrapped my items and were very gentle with everything. Would use them again and recommend to others.
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November 2023 by Jamie Jensen
Element Moving was wonderful to work with. Their team moved my parents across DFW on one of the hottest days of the summer. They never complained, kept things fun and got the job done well in no time. We are so thankful that our organizer with Sorted Out recommend them.
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September 2023 by Tracy Grant
This is my second time using Element Moving. I will never use anybody else! From the first phone call with Rick, lots of communication and keeping me updated on every step, everything went smoothly. Michael and Derrick were amazing and strong! They moved extremely heavy furniture from downstairs to upstairs. 5 Stars all the way!
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August 2023 by Yoshie Miyahara
I am so happy I chose Element Moving to help us with our move.We lived in a two story house and we had a 400 pounds safe on the second floor that was impossible for me and my husband to move by ourselves, we were worried that whoever moves it would damage the floor or walls. We also had large, heavy, and fragile furniture that was difficult to move through the hallways and stairs, but Jesse and his team did a fantastic job! No scratches, no broken pieces like you hear in most of moving experiences. The truck came on time, they wrapped and secured everything, the guys moved quick like if it was a racing competition! My husband was very impressed on how they handle so easily the bigger pieces. We are thankful for this company who actually has professional movers and are also respectful, honest, and helpful. Thank you Element Moving for making our move easy! and special thanks to Jesse Garcia for being so helpful with all our questions, booking, and for sending the best crew to our rescue. Strongly recommended!I don't want to move again anytime soon, but if I do, I will definitely use them again.
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August 2023 by Tony Maness
I had very high hopes for this 3-mile move. But at the end of the day it was average at best. One example - the move was 7/20. On 8/4 I was unpacking and putting together the last room, my office and discovered the matching 3 drawer file cabinet had a surface mounted handle that had been pulled off and I found it in one of the drawers. I found it in the drawer so whoever pulled it off said nothing to me. (Handles don't jump in drawers on their own) I tried to fix it without luck so I emailed Pat to explain and see if they knew someone who might do such a small job (it is unsightly left as it). His email response? "Ashley from our office will be calling you for that." No "sorry to hear that", not one single word of regret. And BTW Ashley never called. As I said - average at best.
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August 2023 by Jacob Winston
Everyone at Element Moving went above and beyond with their services! They were considerate of our family and our belongings. Best service at a great value. Element took the stress out of the move. Highly recommend ! Their packing service is great too! 5 Stars!!
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August 2023 by Jerry L.
The good news. We used Element Moving and Storage to move from Plano Texas to Monument Colorado. The process on the front end was great. They came to my house, worked with me to get pricing and even gave me boxes to move. The move out was great. Element had 5 movers. They stored my furniture until I found a home. The bad news: Element bids our belongs to a 3rd party company. They do not have any control on what happens on the final end. Element did work with me to have delivery on a certain date. This is where it ends and it all went bad. The driver shows up with 2 kids, yes kids. They are very young. I had some VERY heavy furniture and know they cannot lift it together. I had to assist them with all of my heavy furniture. I have a bad back but still helped because I didn't want my furniture to break. It got to a point where I had to jump in and help put my furniture together because I didn't want them here until midnight. I checked all by boxes, however, Element didn't label my boxes right and some of them had the same label. I had no idea what or how there system was. I am still missing a box. The issue is: I have no idea what was in the box because they labeled it wrong. Had I known or been told that they bid out to a 3rd party to deliver furniture, I would have thought twice. They have no control on how many workers the driver had. The driver told me he calls for help. I really didn't want to help with my back back but didn't have a choice. I paid a TON to get my delivery and it could have been a lot better.
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July 2023 by Felice R.
I just used Element Moving this past week, for 5th time and as always, was very pleased with the service that I received. Engaging the moving services was easy and they kept in touch with me up to and including my moving day. My belongings were handled very professionally and aside from a few minor issues, everything arrived in good condition. Diego and his crew were wonderful and easy to communicate with about what needed to be put where it did or set up in a certain way. I am continually impressed by the great customer service that Element provides. I recommend them, as well as Diego and his crew, to anyone in need of moving services. They are honest, reasonable priced and have great customer service skills.
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July 2023 by Allen H.
We chose them because the front end was so impressive. They walked our house to make sure they could move everything we needed. I felt confidant that they would do a good job. I was very wrong.They damaged every piece of heavy furniture. Wont pay out claims till you pay them the full invoice, even after a bad move. Movers spent an hour our my time to figure out how to move the truck and load it up. After the front end that said we had plenty of room in the truck to add things, we couldn't move 3 pieces of furniture in the truck (washer, dryer and Compost bin). We luckily moved all the screens and breakable things ourselves before hand. Glad we didn't let them handle them, they wouldn't have fit and would have broken them. They said they would take care of my egg grill and had some crate of it.....of course it was damaged.Claims is worse. They dont tell you that they dont cover items in the claim. I would not have let them move them if i knew they were not insured. It would have been better to do this move all by myself rather than deal with them. They demand payment, but do not accept responsibility for any part of their damages.
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July 2023 by Jeffrey J.
This is the 4th time I've used Element Moving and these folks are fantastic! Fast, mindful and always professional! I will be using them again this coming March. I definitely recommend them highly!
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July 2023 by Kathy Bach
Element Moving and Storage is an excellent moving company at every level of comparison. I highly recommend them- very professional! I have moved domestically and internationally and can attest that Element packed everything with care and precision; loaded the truck to prevent breakage; and completed every part of the job on time, exactly as they said it would be done. Element even helped me donate some older pieces to charity. Put Element at the top of your list when researching your next move.
