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August 2025 by Andrew Munford
Went in yesterday to find out I had been sent to the wrong location. Not only did Serpa go out of her way to show me where I should have been, she went the extra mile of making sure my package was completely secured even with a store full of people. Customer service that good is extremely rare, and she did it all with a radiant smile. Thanks for the help Serpa!
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August 2025 by Davin Hadley
Serpa made that easier than it would have been anywhere else. Thanks Serpa!
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August 2025 by Luis Lopez
I have to do a lot of printing and posters in limited time because of my job. Serpa always makes it happen. Very kind, thank you always
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August 2025 by Boozy Bakes
In a world where printing a single sheet of paper should have been easy… this woman’s quest for perfection would test the limits of time, patience, and toner.
It started like any other day. I had a file. I had a mission. I had… hope.
But the DIY print station at FedEx would prove the ultimate nemesis. My file? The wrong size. The machine? Uncooperative. My sanity? Rapidly declining.
That’s when she appeared....Serpa, from behind the counter, a beacon of calm in the storm of formatting failures. She printed my file on her machine like some kind of inkjet sorceress. I thought the saga was over. I was wrong.
A design flaw has thwarted my success. I race back home, redesigning, re-exporting, and preparing for Round 2, the voice of Rocky driving my every click.
Back at the scene of the print crime, I approached the counter like a returning war hero, file in hand, trauma in eyes. And once again—like a true print queen—Serpa took over, printed the corrected file... and then? Didn’t. even. charge. me.
No fanfare. No fuss. Just genuine kindness and helpfulness in the face of this absurdly overcomplicated task.
Five stars.
Would survive this epic journey again—with Serpa as my co-star.
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July 2025 by Katie Rom
I've been here many times and it's very convenient. Today the staff took a lot of time and care to help me with my orders.
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July 2025 by Josh Spy
Do you really only have 1 person working where you have to shut it down until 3:30?
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May 2025 by Asad Merchant
Serpa was super helpful and provided excellent service!
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May 2025 by Kimberly Hopkins
I was amazed, impressed, moved by Kenny's wonderful customer service. Kenny went above and beyond to assist me this afternoon. I am so very grateful and appreciative of the SUPERIOR TOP NOTCH assistance provided by Kenny. Thank you again!
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April 2025 by Lovely Lexi
Each and every time I come to this location, I know that I can always expect to have great customer service and professionalism from Kenny. Kenny always does such a great job helping the colors and my vision come to life from whatever it is that I need to print. My life always feels like it's being saved every time Kenny helps me out and I wholly appreciate that. Great customer service is really hard to come by these days, but Kenny is the saving grace!
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February 2025 by Jonathan Long
I left my glasses at this location I'm trying to call customer service and the Machine isn't transfering me please give me a number to call there sunglasses there brand new inside next to the printer
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January 2025 by Melissa Morales
I have visited this location several times and there is one employee that should not be working there. His customer service is extremely poor as well as his knowledge to assist with standard shipping questions. I was advised I could not ship a small perfume which I have done in the past . And per FedEx guidelines it states you can. I recommend additional training particularly his Customer Service!!
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January 2025 by A K
Kenny always provides exceptional customer service, she is super helpful and goes beyond her way with a SMILE! Learned something new today with labeling returns with her today. Thank you Kenny!
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December 2024 by fernando torres
The manager is a good person if you speak or don’t speak English she tries to help you on the other hand the worker Deivin is denigrating, with people of color and with people who don’t speak English. I think that shouldn’t happen in a company like FedEx
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November 2024 by Toni A
I've used this location multiple times but this last time they really pulled through for me. Ken was able to work within our budget and deliver on a very short time line. I highly recommend this location.
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October 2024 by Jiang Hua Choong
Devin was helpful saved me some money
