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March 2024 by Catherine Jacobs
The equipment was dirty, they were not friendly and my gel nails already are coming off after 3 days.
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March 2024 by bri alejandre
I wasn’t a fan. Two main issues that didn’t sit right with me, first is that I did not get the design I wanted on my nails. I showed the tech my reference photo to get something similar before starting on my nails. She gave me attitude when I questioned about needing a nude color for the nail where the design would be, saying “? so you want to change colors?” which obvi I need a different color to get the design I wanted and once I picked the color I needed she went on. When we got to the design part she did a flower that was fairly big and when I asked if the strawberries (the design of what I wanted will be pictured next to what I got) would fit, she said she couldn’t do it because the nails would be way too short. I get that I might’ve gotten the nails too short but her as the tech saw my inspo picture, said she could do said design, and then chose to do only one part of the design?? I told her that if I had known she wasn’t gonna be able to do it BEFORE the end then I could’ve chosen a different service (like nails tips.) She didn’t apologize or say anything, she kinda just had this expression ->? She then added another flower but my nails are not what I wanted. Second issue is they have no prices listed. Who knows what all you get charged for since there’s not a “menu” of prices/services. The rest of the techs were very nice, but I just wish I could’ve gotten what I wanted/went to pay for.
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March 2024 by Amelia S
Nail tech was so rough on my nails. I hated the experience and will never be back again.
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February 2024 by Tammy Johnson
I went for a pedicure and everyone was very nice. Chris did perfect and was very friendly and took his time. I was not rushed and I will certainly be back.
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November 2023 by Amy Williams
Elena is my favorite Nail Artist at this nice salon, but I have had almost everyone there work on my nails before, and they always do an excellent, very professional job! I have been going there now for several years, and I am a happy customer! I am also satisfied with their reasonable prices. And I brought my elderly Mom there to get a pedicure and they did a really good job. She was nervous, but they were so gentle and put her mind at ease.
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September 2023 by Zeenat Jeewani
Plz do not go thereU have a appointment they still make u wait 30 mins while they take walk ins without a issueThis used to be the only place I used to go till management changed I guess I have tried to give them chances but yesterday my my last strawMy finger still hurt with the machine they use cut my skin no apology nothin kept going nd it’s throbbing pain even nowThe nail shapes they struggle with Dnt knw wat shape is right when we ask thick application of dip believe me I have been doing dip for 12 yrs I knw the differenceVery rough nd the man has no customer service knowledge he need to kamran to treat everyone equally not pick and chooseBe ware before going
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August 2023 by Justine
The customer service was horrendous! I was not greeted, the nail tech were rude! I’m big on customer service so I decided to just leave rather than proceed with the service. I attempted to speak with a tech outside to express my concerns given that the establishment is small. However she refused and when I called to speak with the manager the tech indicated that she was not available. It’s in a good area but the establishment looks old and worn down. I highly recommend saving your time and going somewhere else!
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July 2023 by Tess Lynn Machado Leal
Great place. I am very picky with my nails but it’s been a year or so I am doing my nails every 3-4 weeks. I typically do mani & dip powder and pedi & gel and I always get compliments, my cuticle is not growing thick and my feet are soft and clean. Thank you Andrew and Lorena for taking such good care of my nails and toes and always being friendly to me.Services: Nail art
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May 2023 by Purple
This place accepts walk ins. This is the only place I go to get a waxing or nails. They know what they are doing, good service.
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March 2023 by Tifany Bennett
Actually, I just left this place with my daughter. We got pedicures,and she got her nails painted, and I got my eyebrows arched. Let me say my eyebrows were perfect I loved them. My daughter nails on the other hand HOT MESS !!!! She is so disappointed and the paint job was so tacky you would have thought she did it. Her feelings were so hurt when she got home. I tried my best to fix them. They didnt even clean access nail polish from around her fingers. I know it was just a 5 dollar paint job, but it was horrible. She was okay with her toes iv personal seen them look a lot better, and she got a pedicure. We were the only people there not sure what the rush was. I'm currently trying to fix my daughter nails now. I even left a tip. I guess double it for the next person, and hopefully they have a better outcome. A little girl shouldn't leave the nail salon sad and disappointed from a simple paint job.
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March 2023 by K L
Worst experience never going back. If you are getting a gel nail, DO NOT GO HERE. She literally put 2 coats and its all bumpy and ugly. Cut the excessive nail polish with a cuticle cutter?! Um… it will pretty much last about a day and def will start to come off. And i can see all the small dust mixed into the nails. Ugly not professional, that is all i can say.
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February 2023 by Audra Webber
Very Unprofessional service! I had an appointment at 3:00pm, it took nearly 2 1/2 hours for a simple pedicure and I scheduled new Next Gin full set!! The owner, Andrew decided my nail tips didn’t need to be soaked off and no new tips were put on …..,which he did a so called Overlay! My nails are thick, uneven and shorter than I asked for!! For as long as I was there….he could have just soaked my nails and put on NEW TIPS,requested and scheduled for my 3pm appointment!!And to add to this disgraceful service- typically I get French tip on my toes. Clearly it’s fall season …. I’m not wearing open toes!! Lorena(pedicures) and Andrew (nails & pedicures) charged me an additional $5 just to remove their prior gel top coat….but had I got gel with my pedicure there’s No Fee. As I left, I informed my nails are awful and look NOTHING he has previously done the last 3 times! He doesn’t understand how to file sharp square nails with very little round edges. The more he filed, the less I have nails! All he offered was a poorly unprofessional Sorry!!! Don’t waste your time or money for unprofessional services!!I will NEVER RETURN TO THIS SALON!!!Services: Dip powder
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February 2023 by Stacia Clements
Ive been coming to Lovely Nails for yearz and even after moving to Allen...I drive backto Carrollton to get my nails done! Im the PICKIEST!! Teylaand Andrew are amaxing!!Services: Pedicure
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November 2022 by Jodi R.
I love this nail salon! I have been going there for years and have been getting the best service! Everyone who works there is so nice and helpful.
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October 2022 by Angie C
5 star❤️! Lovely nails was very welcoming. They were nice and friendly and took care of both myself and daughter. Or nails and toes were so cute. We will definitely visit again!Services: Manicure
