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January 2024 by Google user
Great service agent Maha was very professional with me and I was truly happy that someone helped me with my technical support
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December 2023 by CARLOS GANDO
Maha helped us alot
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July 2023 by Patrice C.
I took my Samsung phone back in due to it dropping calls and they immediately told me I needed a new phone without even checking to see what the issue was. They also gave me a whole new number that I did not need due to telling me the price would be less if I changed the phone number. Not one did they tell me I would be billed separately. I had told them to deactivate the old number which they did not do and they turned the new service off due to non pay. After having the phone reactivated it messed up 2 weeks later and now have to go back in again. This is very frustrating.
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July 2023 by Medical Mobile Unlimited LLC
When to the store today and customer service was outstanding and manageralex when beyond the services provided. I will tell friends and family check them out
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July 2023 by Hidden Baker
Sam helped me a lot solving my phone problem. Also, he suggested me for upgrade and gave me discount. He is kind, patient and helpful.
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July 2023 by Allison A
Had excellent customer service from Alex on 2 consecutive days to resolve an issue. Friendly, polite, helpful, and patient. I also heard him speak 3 languages fluently while I was in the store. I hope his corporate office knows they have a valuable employee there.
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January 2023 by Cathy Koschik
Kudos to Alex, who was very patient and kind to my disabled client the other night. She had a phone that wouldn't charge, and he was able to pinpoint the problem in no time. He invited her to come back if she had any more questions.
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January 2023 by JoVaughn
Alex was my Clerk, and I have to say he did an outstanding job switching my service!! Polite, well mannered and got me finished in around 10 minutes no issues. Easily 5x
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January 2023 by Sam Rowland
They have the best customer service! Bought two new phones from here for my kids thank you!!
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December 2022 by B R
SAM WAS GOOD HELP. I highly recommend Sam he was very help even tho Metro couldnt active my new pixel 7 pro with my two Sims card.
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November 2022 by Ray Jennlngs
This place is amazing. They helped us. That young man Robin did a great job. Thank you for all your help.
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September 2022 by Amber Sabo
I’m not a customer but I have your customers coming to me asking me for my WiFi because your store isn’t open and they can’t pay their bill.
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August 2022 by JJ Johnson
They erase bad reviews from the service a lady received from their salesperson today. verbally abusive and threatening behavior my neighbor received. She was shaken and very upset the metroPCS person (Hispanic between middle 20's early 30's) told her," GET THE F**K OUT OF HIS STORE!! He screamed this 3-4 times. The customer that was in the store that witnessed all of this clearly spoke zero english so he had No idea what was being said, so he could not help my neighbor. Hope corporate steps in even though this is a franchise location there should still be standards and ethics the employees have to live up to. One would think!!! Very scary times when an employee who is getting paid as well as representing the establishment can act with great aggression.
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January 2022 by Heather Bledsoe
Great Service!!! I went back to Metro PCS after 10 years & I love it. The phones are so much better now that T-Mobile bought Metro. Also, the staff was so nice & helpful!
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May 2021 by Marky Mark Holmes
No store around me could help
