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August 2022 by Arzina M.
Usually, you don't get good customer service at Walmart - BUT Walmart has officially redeemed itself after today 11/24/2021. The team lead, Lyn this evening really gave the best customer service and has restored our faith in humanity! Great service and excellent hire! Thanks LYN for providing the best service and happy thanksgiving!
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August 2021 by Vanessa N.
Why do they have 18 check out centers and only 2-3 are open? The store is too crowded without enough employees
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December 2020 by Natchawan D.
There are many things to sell in a reasonable price!!! In my opinion, they are sell for mass product. I went there last night to buy something a little bit not popular, like I looked for a shower curtain in 71" x 79" but they have only 72" x 72". And I can understand and expect that because when I found out that my new apartment is set up it super higher than normal. Anyway, I can tell the shower curtain style they sell is nice and fair price to but it.
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February 2020 by Chad R.
Do not use the Walmart grocery app to order. It is CONSTANTLY out of order and it NEVER loads on the computer or anything. That will be last time I am ever going to use the online app. THAT WAS RIDICULOUS!
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February 2020 by Yohan K.
This Walmart is a decent location. Like any other place, it's not the best and can improve a lot, but it's reliable for anything you need. It's a Walmart, so don't expect any 4 or 5 star grocery stores like some other places. Customer service here is meh. Can definitely improve. Need to hire more cashiers because lines can get super long at times. It's in a safer location though, so I'll give it that. If you need to pick something up quickly though, this place won't disappoint you.
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January 2020 by Dakota Y.
Cups we're supposedly in the wrong area even though there two packages of them. Let them know in checkout and they send someone to go look she comes back and said they were in the wrong area and I let her know that there were two of them in the same spot, she said there wasn't when she went back. So after checking out I go to look and she lied and just put them back. It's not the fact that they were in the wrong spot or wrong price, but wow an old lady is just going to straight up lie over something so simple. Pathetic
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July 2019 by Brittany H.
I visited Walmart yesterday just doing some general shopping. As I was approaching the baby aisle i heard a man talking to his Hispanic employees. You all need to " rapido" like 1,2,3,4,5. 35 pallets need to be done in 35 mins. He was talking to them as if they were done. Not only was it so upsetting ... it was disgusting . He was yelling at how things looked and I couldn't take it anymore. He told a lady walk with me . I asked the worker he left behind was she okay and she said no and felt embarrassed. I walked around the corner and heard him going off on the Vietnamese lady in apparel and you could honestly see how upset she was as well. The way he talked to them like they were worthless and especially trying to mimic their language. His name was Charles and I know for a fact that's not how you run a store. I was really disgusted. I work in corporate and honestly every time I come to that Walmart those same ladies great me with a smile and their areas look nice and zoned. You're honestly pathetic and so disrespectful for talking to your employees like that's all they are to you. Being customer centric starts by grooming your internal customers first in a professional way. You are disrespectful and should honestly be put down the way you did those ladies yesterday.
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April 2019 by Ron L.
I use their grocery pick up service. No matter what day of the week I go, they are always out of about 20 percent of the items I ordered. I spoke with the manager and all she said was that she does her best to keep items in stock. What I have been doing recently is placing the out-of-stock items in my Kroger's cart and then getting my groceries there next time. Not really sure Walmart is prepared to be a grocery store.
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February 2019 by Ikhlas A.
They really need to fix their issue of no one on duty when you are picking a web order It is my 2nd time and both times I had to wait over 10 minutes
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September 2018 by Mary-lou D.
Worst customer service experience! I was there waiting because they only have one person in custoner service. It wasn't so bad, it was just the attitude of the clerck. She was complaining that she was the only one in there. Then she was very racist to this hispanic guy who just wanted to send money. She ask her for her social security card and everything. She was very rude. I really hate this Wal-Mart. I don't know what happen. It use to be nice and organize and the employees were ok. Now is always dirty, I can't never find anything that I want and they are rude and racist.
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July 2018 by Christian V.
They tried to sell me an incredibly used pair of beats headphones on accident. And then furthermore hooked it up with a pair of beats x for the price of beats regular. Not sure how that happened. But thanks.
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October 2017 by Polly S.
Im standing in line for about 20 minutes and the cashier decides to tell me after when Im next in line that the line is closed when she didnt turn off the light station (which indicates closed). I was the last person, she saw me the whole time and should've took me in. If she had notified her station was closed I wouldve gladly left but, no the light was on & I waited. Aisle 3 is the woman on 10/11 @ approx 8pm working. Older, AA.
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July 2017 by D K.
If Sam Walton was still with us, I believe he would be embarrassed to see his namesake on this building. I have never been to a worse Walmart then this one, and no management anywhere to be found. Employees couldn't care less if you need help, store is dirty beyond belief, and shelves are in disarray. While it is open 24/7, no cashiers manning the place in the early morning hours to check you out..........don't care, your on your own. Walmart, I'm done with you.
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October 2016 by Anj L.
Quick...when was the last time a Wal-Mart employee was pleasant?? Right, it was 1994 when they still wore smocks and dress clothes! I was headed to H Mart and needed to run into Target for a few things. I drive into the parking lot and...poof, it was gone! What?! Yes, they were bulldozing the beloved Target. Craziness! So, since Wal-Mart was nearby, off I went. I usually have to psych myself up to shop in their stores. Super rude employees, the lowest of the low population shopping while riding their motorized wheelchairs. Ugh This Wal-Mart was such a nice surprise. Fresh produce, clean store and well maintained. Could this really be a Wal-Mart?? Where am I? Yep, I saw the low prices and knew it was true. Employees actually smiled. What, did I have a boog hanging out my nose and they were trying not to laugh? No, that couldn't be the case cause Wal-Mart employees are usually rude and would laugh out loud. Wait...are they enjoying their jobs? The check-out line was smooth and easy. The employee, get this, actually talked with me!! Yes, they do still hire real people! The clerk was friendly and personable. She even double=bagged my heavier items without being asked. Next time I have to brave a trip to Wal-Mart, this is where I am going. Thank you, Carrolton Wal-Mart
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July 2016 by Robyn M.
I've been here before, mostly for company training, like the immunization course they had in the summer of 2014. This time I came for CPR certification renewal through the American Red Cross. As long as you get there in a timely manner, it's easier to know where to go (which room), since I can get lost once inside. They have plenty of restroom facilities with multiple stalls, & they are very well-maintained, thinking of so many little conveniences along the way. (Also water fountains.) They also have a break room with some drink & snack machines, some of which take credit/debit cards (updated for the 21st century). I wouldn't mind coming back here for further (continuing) education & training needs in the future.
