MyEyeDr. is praised for its exceptional service and friendly staff. Dr. Peterson, the outstanding eye doctor, provides the best experience for patients. The staff receives compliments for their professionalism and helpfulness, especially in explaining procedures, navigating insurance, and assisting with frame selection. Patients appreciate the attention and care they receive, along with perks like free sunglasses, making every visit a positive experience. Customers highlight the exceptional work of Dr. Peterson and Brian, the skilled optician. They are described as very good at what they do and always polite. However, some customers have had negative experiences with a particular optician, who made things difficult, responded defensively, and improperly adjusted their glasses. Thankfully, the staff at other locations were able to provide excellent service and make the necessary adjustments. Overall, this MyEyeDr. location is praised for its class act service, with patients highlighting the punctuality of appointments, Dr. Peterson's patience in answering questions, and the wide range of frames available at great prices.
This place is great. The employees are personable and very nice to work with. I had an issue with some glasses that I ordered. They went above and beyond from a customer service experience. Way better than the REI in Prosper. Don't ever go there.
April 2026
Our visit was 5 star. Dr. Peck is great. Brian showed us special attention and care when we purchased our glasses.I highly recommend.
March 2026
I recently had an experience with Genesis and Brian and both went way above and beyond to help solve a problem that neither of them created. It was very much appreciated.
