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November 2023 by Veronica Granado
Staff have ugly attitudes and the manager since I arrive was just plain rude. I went back to ask them if I could have my bin back nicely and the manager she literally just mugged me and looked and me up and down. I felt very unwelcome!Horrible service
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November 2023 by Tammy Wittal
I went looking for clothes for two toddlers and was very pleased wit their layout and selection of gently used clothing. If the cashier would have smiled or been just a bit personable I would have rated it a 5.
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October 2023 by Alejandra A.
I recently went with a sterilite box and a bag of clothes I was able to sell about half my stuff and got back stuff that was stained and torn which I didn't know. The lady explained to me that if I want to sell again to ensure they aren't stained and they might take more clothes. She was very nice and helpful and took the time to explain to me their process. The one who took my clothes initially told me it was going to be 1-2 hr wait which was fine but she was friendly about it and it ended up being right under an hour. The employees here are very nice, and friendly and seem to like what they do which is rare nowadays. I sold some and bought some so they definitely know how to pick out the right clothes. 10/10 recommend
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October 2023 by Noodles May
They were quick with their offer, kind and helpful staff and an excellent inventory of Vans shoes. Glad I fit in kids shoes!
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October 2023 by Alrak Ollitsac
?a very clean storeAll the staff were very young and they were very kind to me, very helpful, I arrived for the first time to sell a lot of clothes, two bags full of clothes, they paid me very well for the clothes they took, and in gratitude I ended up donating the rest of the clothes to them, thank you so much!!!?
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October 2023 by Trenton Larkin
Prices are higher than the Plano location. The staff is also not friendly.
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September 2023 by Natalie May
They were quick with their offer, kind and helpful staff and an excellent inventory of Vans shoes. Glad I fit in kids shoes!
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September 2023 by Monique Contreras
I disliked it very much they basically ripped me off the 3 times I went and they expect you to wash shoes and clean them before you take them .I understand that but if they're just dirty a little why can't they be bought. But they are really a bad company to sell your baby stuff to.
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July 2023 by Tess H.
Okay so I see a lot on costumer service but come on, you can't beat these prices!!! I go every season and buy everything I need for my kids. Yesterday I spent $200 for over 30 items. You can definitely find amazing clothes that are either brand new with tags or look brand new. I won't shop anywhere else for my kids EVER bc the price to quality ratio can't be beat. I tell all my friends about it and I'm 30 minutes away. Highly recommend.
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July 2023 by Xochitl M.
Ladies are always in bad mood , like we are stealing something, honestly I go there almost everyday because I find good merchandise but customer service not good.
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July 2023 by Leah H.
After reading the previous reviews I feel like most people need to know what they are getting into before selling. You will not be making top dollar on your items! All consignment and resale places have to make a profit, and if you get over this mindset then you might have a better experience.After coming to this location quarterly for the last five years, I can say that it is my favorite once upon a child location! The managers and staff are always very helpful, kind, and the place is the cleanest out of all of the ones I've been to. They have great sales, and great selections. I always leave with something! In terms of the buys, they usually buy some thing from me every time, of course, it's not going to be a lot of money back, but anything is good, especially when you're constantly buying clothes for your growing children.
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July 2023 by Jonathan L
I moved to Texas about a year ago. I stumbled upon this place (no pun intended) while searching for nearby stores that sell children's clothes. They have some of the best sales I've ever come across, and the customer service is great as well. I definitely recommend stopping by if you're ever in the area or just one near you!
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June 2023 by gp 4.
I've sold a lot of my old tween clothes here and gotten pretty reasonable buys! Only reason for 4 stars is they usually don't take girls sizes above 14 or 16 and will tell you some clothes weren't accepted due to larger sizes, but overall great way to get rid of old kids clothing!
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May 2023 by Mia H.
I went to the one on garland and they took 3 hours to give me an estimate after quoting it would be 45 mins
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May 2023 by Killashandra Kiki
By far the best OUAC in the area! I’ve gotten so many great books/toys/clothes over the years and sold to them for fair prices too. I’ve been to the other locations and this one is always my favorite.
