-
January 2024 by Google user
She was so very helpful! Gave us all the information we needed to keep this gecko healthy. She explained to the boys all the information how to feed him and clean his aquarium. Glad we came to this petco . We definitely be getting his food here !!
-
December 2023 by Lourie D.
Avoid the rude groomers! I was told I didn't need to make an appointment just yesterday. I took my little rescue terrier in about opening this morning. There was not one dog or customer in the entire store or in the groomers. Yet, when I took my baby in the person was rude and dismissive. She told me they could only trim nails. "What's wrong with her leg?" in a not kind voice. This is my baby. This has been my precious for 10 years. Then she left to ask if they could wash her. Remember not one customer in the entire store! She was gone "to ask" for quite awhile, so Sugar and I started walking out. I saw three people stocking and asked again about making an appointment and was told the same-only nails without an appointment-which I would gladly have made. Again, not helpful. I expect my baby to be welcomed and pampered, not made fun of and dismissed! I cried all the way home that anyone would treat my Sugar so rudely! She is not a pedigree, she has a broken leg since birth, I rescued her just 2 hours from euthanasia 10 years ago! She is too special to be dismissed like that.
-
December 2023 by Zeb Keck
Decided to change up groomers and came here; I couldn't be happier. They did a phenomenal job, were very efficient, and knew a lot about his breed and how to work with them. We will definitely be back!
-
December 2023 by Zed Em
We always shop at Petco for our pet food and other needs, but I want to give a special shout out to Dallas Cat Lady for being a fantastic no-kill shelter / foster that takes in cats who were sometimes in quite dire situations and raising and socializing them into the sweet darlings they can be. We've adopted two from them, and both the Cat Ladies and Petco employees have been fantastic about making sure we've had everything we needed each time. Petco is even generous enough to provide a discount for anyone adopting a cat! As long as we live in the area this will always be our preferred pet needs store!
-
October 2023 by Vicki Chase
I had an appt for last Friday at 11 grooming and I was called earlier that morning to say the grooming was cancelled due to groomer quit. I was rescheduled for Wed 10/11 at noon and when I went to pick him up, the only groomer was so swamped she was not able to groom him, only bathe him. Another appt was made to bring him in Fri 10/13 @ 8 and was assured he will be groomed. I've been taking my dog to Petco for years. Petco is not charging me for the grooming but this is very poor service. Why can't you keep groomers? Do I need fo start looking for another place? Sarah, the groomer, always does a great job but she's the only one working. This complaint is not about Sarah. Hopefully, she'll stay.
-
October 2023 by elizabeth Harris
My original appointment was rescheduled due to a groomer being out so when I took both my dogs in for grooming the following day, I did not see any familiar groomers AGAIN. Although the groomers were nice enough the grooming was terrible and my dogs look horrible and extremely overpriced. I believe the groomers need more training before being allowed to groom dogs. Furthermore for my 2 small dogs (22lbs and 11lbs) to be groomed this time it was 218.99.Not sure what is going on at this store as to why they cannot keep consistent groomers on staff. I will not be returning to this location anymore.
-
September 2023 by Michelle Castro
I have never been to a store that was more friendly and helpful these people were awesome I especially want to thank Meagan for all her personal attention. I am extremely happy and confident that I have everything I need I just need to go back to Petco for harness fitting.
-
September 2023 by Alondra Cervera
Best place to take my dog for his grooming, as a senior dog(14 years old) the staff make sure to take really good care of him so he's not overwhelmed by the grooming process. He always comes out looking his best 10/10 my go-to location.
-
September 2023 by Michael McMillan
Although I've seen better selections at other petco's. Your employees were very nice and kept your store clean. We enjoyed the experience thank you
-
September 2023 by Rachel Harris
I've been going to this petco for over a year and it's just steadily declined. I've had to switch dog food brands on multiple occasions because they constantly switch up small batch brands. They ALWAYS have so much clutter from moving inventory and restocking. It's impossible to push a shopping cart around without having to move Petco's stuff out of the way or go through an obstacle course. And the last 3 times I went up there, I walked 2 dog food isles at least 10 times each, obviously lost looking for something, and not one but 2 employees that were restocking the isles never asked if I needed help. When I go to checkout, the cashier is always busy doing something else and makes me feel like I'm putting them out by needing to checkout. I will literally never go to this location again. Do better Petco. This place is a mess.
-
August 2023 by Joyce Houston
The grooming department is very poor I have been going there for few years now with no issues I have a older dog and got there the new people decided they wouldn't groom her for health issues never told me over the phone or anything!! The staff is a high turnovers I will never go back. Be Aware!!?
-
July 2023 by 히지긴.
It's always fantastic and great! The staff is kind and the product is almost flawless✨ I usually buy snacks for dogs, but there are many good things for dogs! Sometimes I don't have what I want, but overall it's perfect!!? I plan to go there often! and thank you so much for giving me a good experience every time!! Be happy ? always.~^^
-
July 2023 by Ruby
They have just about everything you would be need for your cat or dog as they specialize in a wide variety of supplies and food unlike other pet supply stores.My time is valuable and I tire of going to more than one store to get my supplies just because I have a cat and a dog.Petco doesn’t have everything but they have more variety than anyone else!!
-
July 2023 by Mia
I usually shop at this petco, when i do go to petco. since the last time i went in there seems to be a big improvement on the animal care which is nice to see! Small animals is messy and cramped as usual but that’s not the employee fault. Their bettas looked very clean despite being crammed in cups! And i felt so bad for their king bettas being in cups :( but they all looked healthy and no fin rot or faded colors! Cockatiel they had look so happy too! Just thought they should know they seem to be doing a good job :)
-
July 2023 by D. Savita Harris
This store is small but has a huge selection of dog treats and toys, gear, and beds. It also has a very cozy, welcoming feel that is lost in some of the huge, brightly lit stores. This is a place that makes you want to explore every aisle.
