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November 2023 by Jaime Cuevas
MIKE WAS A BIG HELP ALL OTHER STORES FORCE YOU TO INSTALL VERY INFORMATIVE YOU TAKR WHAT YOU SEE LOVE IT HERE THANK YOU VERY MUCH MIKE
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November 2023 by Dan Tatum
We worked with Mike at the Carrollton store on Marsh Lane. He was very personable and helpful. It was a great transaction. We saved a lot of money on a new washing machine for my mother, and Mike made it easy.
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November 2023 by Shalee Smitley
I always make the drive to see Alicia when I have any appliance needs, questions even if I am in my "looking" phase. She is ALWAYS so patient with me, answers my questions and guides me towards just the right purchases. I would NEVER think of making a purchase without talking to her first and DEFINITELY not when she is there. Everyone is nice but I just want her to always get 100% of the credit for all the work she does. I will be back when she gets off vacation for her awesome assistance.She definitely needs a HUGE RAISE - so worth it for all she does for us customers!Sincerely,Very Happy Loyal Alicia Client! :)
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November 2023 by FLY COMPANY
Alicia Yepez, she was very informative and help pick up about our mattress because of her. I think I will come back to the store and purchase some more things for the house. She was a great asset. Thank you.
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September 2023 by Trudy Bellew
Wonderful folks -- Picked up a dryer today and these folks were great. Especially Alan and the young men in the warehouse area that helped us load it up to take home. They even had tie straps for us to purchase when we realized ours wouldn't work. Great customer service and Wonderful selection to choose from
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September 2023 by C
We walked in the store and received assistance from Mike. He helped us pick out the perfect dryer. He was hilarious and had my husband and I laughing the entire time. He definitely made the experience worth it and we'll be sure to come back with with my niece...and cousin. LoL. Thanks Mike!
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September 2023 by Maria Grounds
This is the ONLY place we will EVER go again in the future!! The service CAN'T be beat..friendly staff no pushy sales, the hardest part was such a large selection of great deals..NO more big box stores for us..the management stands behind the product like you were family. We LOVE our NEW fridge and a place we can TRUST! We can't thank Alan enough, he went above and beyond. Thank you ALL, see you again!!!
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August 2023 by Rochelle Marie
Mike is phenomenal! So excited to receive our furniture! He was so patient and also funny! Truly a great experience!
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August 2023 by Kim D
I heard of your American Freight store in the Arlington area. Walked in met Mike and he was a pleasure to deal with. With his personality and customer service I will be back to visit your facilities, not just this one but the others as well. I did purchase a beautiful white Shaggy rug. Thank you Mike
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August 2023 by A K
Check in( Spanish guy) really nice and very friendly. Helpful. There is no restroom in the facility. But they are very slow for unloading. They do have overnight parking and street has too. Take reality rd to venture ct to get in the building. Check in at at mark #165.
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July 2023 by Ghaffaar Clark
Alicia was great. She answered my phone call before I arrived to confirm that the refrigerator was in fact there. This was important because I went to a different American freight and they did not have the refrigerator that was listed online.When I arrived, she handled my purchase quickly and explained everything well.
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July 2023 by Julius Graw
While we shopped at the Sears "Scratch & Dent " store at this location for decades, the mixed online reviews for American Freight had me concerned about going there at first. However, after purchasing a side-by-side refrigerator/freezer, I no longer am concerned. The product was priced significantly less that similar products at the major stores in the area. The two AF employees who delivered it were on time, knew they jobs, were friendly, and very careful positioning the unit in my kitchen. It has been operating perfectly for some time now. If I ever need another appliance American Freight in Carrollton will be my first stop!
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July 2023 by Kimberly Devine-Brink
We came in after visiting a different location, because the other location didn't have exactly what we wanted. Alicia greeted us when we entered. She checked on us to see if we needed help, as did another associate. The customer service was immaculate at this store, and it was obvious that the people cared. The store was clean, and well-stocked. The employees seemed smart and genuinely happy.Then, when we had a better idea of what we needed, Alicia went far beyond good customer service in order to get us the loveseat we wanted. She even checked on inventory in three other stores!!Personally, I believe the price point for the quality of the products is excellent, and I'm glad we went to American Freight.
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July 2023 by david miller
Alan Scott, is awesome and professional and knows his product. I enjoyed working with him. Go see Alan Scott at American Freight in Carrollton he will take good care of you. You want regret working with him.
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June 2023 by Tonia Phillips
Mike is your guy! Helpful without being pushy. Personable and knows the store. Great shopping experience! We found the dishwasher we need and so many other appliances and furniture to come back for later ;)
