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December 2023 by Roman C.
The prices do not match in-store prices with online prices. They do not offer price match with kohls.com I am disappointed.
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November 2023 by Michelle T.
I like Sephora and I like kohls but I'm not a happy camper. Bought an item from sephora kohls 20 days ago as a Xmas gift. it's the wrong size I need to exchange, they don't have the smaller version, I ask to return it. I don't have my receipt but I've got my insider number, brought the debit card I bought it with, have the exact time and date purchased proof on my bank account. Sephora couldn't find my transaction and kohl customer service told me my card doesn't pull up, there's nothing they can do with out the receipt, it's their policy. they give me a customer service number that's only for online purchases...?? After 15 mins I'm told they can't help me either. I don't know guys. You really can't find the stock item and check when you last sold it? Just pull it together for the consumers sake.
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November 2023 by Jainey J.
Lots of new stuff! Quality products! Black Friday sales were worth it today. Most staff had great customer service except for one lady. Great location as well. Regular here.
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August 2023 by Stacy M.
The hiring process seems good at first but when you go in and interview if they do not want you to stay, they purposely will collaborate with other department managers to work you to the extreme not like any of the other employees so that they can force you just quit and walk out because the work is too draining on your body and physically too much if you are older. Clearly they are wanting the younger generation crowd there and the Woman's department is becoming less and less....
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December 2022 by Bongo042 Y.
Kohls is always open till midnight during the holidays, tonight I got there just prior to 11pm. I asked the first girl I saw where the mens long johns were, she was very sweet and took me there to find one pair left in the whole store and it cost $46 ! Yes $46! So I looked at some shirts to try on for size. At 11:15 I interrupted the other 3 employees having a pow wow asking where the dressing room was, I was told they are all closed, I asked why and was told they were about to close. So I picked out more shirts and put them all back in the wrong places. Pretty soon there will be no more stores because people have become disgustingly lazy and want everything delivered.
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October 2022 by Kirk B.
Store selection and layout is fine. I shop here maybe 2 times per year. I likely will not be back after today. This is the second time they have "excluded" my purchases from their discount coupons they send out. The last time I got a manager and they wouldn't budge. Said the item should not have been on clearance rack even though there were multiple of the same they would not take the per cent off. Today they say my shoe selection was excluded as it wasn't one of their store branded shoe. I looked all over the fine print and the brand wasn't listed as an excluded brand. Today no manager was at the front but the clerk heard about it. NOT worth their ads. Will unsubscribe from their email and I imagine they won't care as they don't when the customer is in the store.