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August 2023 by Prima Primavera
I thought our manager had bought our barcode scanner from Texas Barcode Systems, so when our scanner broke down, I called them. Texas Barcode responded very politely and asked what had happened. During the conversation, it turned out that my company had not purchased equipment from Texas Barcode. We bought it another company. I was very upset that the equipment was broken because I needed to work and was looking for help. Despite the fact that I was not their client and had not bought anything from them, and did not even plan to, the owner of Texas Barcode patiently spent time on the phone explaining everything they could do to help fix our barcode scanner.With the help of their instructions, the barcode scanner started working! I have been in business for over 10 years and have not seen such a professional and responsible approach to customer service in a long time! I highly recommend contacting them if you are in need of barcodes equipment.
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July 2023 by Scott Johnson
I was looking for help in generating a specific barcode and Texas Barcode Systems went out of their way to help. Austin was phenomenal with information as well as helping me achieve my goal. WELL DONE TBS!
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May 2023 by Shalynn Robinson
I purchased a commercial printer from Texas Barcode Systems and received amazing help from their Senior Support Engineer, Austin Lyon. He meet with me onsite to give step by step instructions. He also spent 1 1/2 hours with me, while on his vacation, to assure the printer connected correctly with my home computer. He far exceeded my expectations!
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May 2023 by HOWARD HORTON
Great Company to do business with!
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March 2023 by Audiophileusa Sales
This is who you want to use, they believe in customer service! Grade A!
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October 2021 by Peter Fiorentino
Our company was in a pinch to get labels printed for a next day shipment, and our software trial had expired. One phone call to David and the team, and an an hour later we had totally operational software. Can't recommend these guys enough!
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October 2021 by Subash Bishwokarma
I visited the store . There were no sales representative on site. I called few days later. Representative asked me to send details in email and he will send me quote but I did not anything back. I wrote follow up email again. I still haven’t heard anything back. I thought all customers regardless of the size of their order deserve the same customer service.Thank you for the prompt response David. I visited the Carrollton location. If I could get an email to contact you , I will send you all the details.
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May 2021 by Chuck Courson
These guys delivered. I was in a pinch and they found what I needed and got it done! David was willing to make it happen even on a Friday right before closing time.
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January 2021 by Natasha J Moser
Amazing customer service! Had a printer issue on the weekend for a job and the owner himself came and opened up on a Saturday to help out our company. Also the pricing is very competitive which is great cause I'm tired of giving Amazon all my money. They have a customer for life! Thank you Texas Barcode!
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January 2021 by Linda Taylor
Great company to work with. David Edwards and Dadre Brummitt worked with me on an issue and was able to resolve it with one phone call. I highly recommend working with Texas Bar Code for all your computer label and bar code needs. Very professional and efficient.
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January 2021 by Joseph Bazor
Excellent customer support!Texas Barcode Systems provided exceptional customer service with an issue in our demanding manufacturing environment.Highly recommend contacting Texas Barcode Systems for your application.
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January 2021 by Todd Fitzerman
OUTSTANDING customer service. VERY knowledgeable team. They have made the implementation of our MRP system much easier and more fluid. Highly recommend you call them fast.
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January 2021 by Oscar Alvarez
Best place to get barcode equipment and support, very knowledgeable of their systems, happy to made them my to go place for Bacode systems upgrades and replacements
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January 2021 by Mark Harris
Great service and very knowledgeable. TBS was able to assist with setup after purchase.
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October 2020 by Mariana Martinez
Thanks Dadret from Houston team. She ask me to call David Edwards who took great care of me in Miami, he did all I needed.Excellent service! Great customer service! We are so glad we found them.
