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February 2024 by Glass Animals
These guys will try to swindle you every chance they get. One quote with tax total before agreeing to service and then different price at check out. Be careful and pay attention if you go here for anything other than a simple pre-paid dropoff.
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February 2024 by K-Tex Patriot
Walked in, and an employee told me he was "in the middle of something" so he wouldn't help me! He was not helping a customer, but playing with packages. Don't spend your money here!
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February 2024 by maren owens
I just had to deal with a complete cluster from Amazon on a return. Everthing was messed up and wrong. The staff here was absolutely AMAZING! They were patient, understanding, very helpful and so kind. They are now my go to location. Thanks yall! ☺️
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February 2024 by Dan Kraus
Handled my fingerprint services very efficiently!
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January 2024 by Tayler Daniels
I went to this location to ship a Christmas gift I had a label but needed a box. Because of the odd size they charged me $8 for a large box. More than they cost at a Walmart or Target but I wanted it to be protected so I said fine. But when my packages arrived i realized they charged me for a used Amazon box that someone else had dropped off at the store. The old shipping labelIs still on it. Not only that but the box is beat up. Terrible customer service and a horrible product
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January 2024 by Visal Un
Great and friendly service !!!
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December 2023 by Preethi Medipelli
Saif, the owner of this UPS Store, exemplifies exceptional commitment to customer service. The staff is super helpful and gets things done quickly. They really care about making customers happy. Great place for shipping needs!
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December 2023 by 4080 Broadway
The best ups store in AmericaSaif help me in every way shipping the box . Thanks you so much I appreciated ..
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December 2023 by Vonda Li
The service in this store is very poor. The clerk was very mean and rude. They over charge me for shipping and to print a receipt.I have been to this store a few times and each time it is the same experience. I would rather travel 5 more miles down the road to the other UPS store on Hebron.
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December 2023 by Julian Bruce
Awesome staff! Always a friendliness that makes makes me feel welcomed. My favorite UPS store!
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December 2023 by Mayra Zavala
Would not let me ship a pair of shorts apparently I needed a “bubble mailer” envelop instead of a regular one even though I have shipped some before from this exact location. Terrible customer service, please go to a different location.
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October 2023 by Sheila Rhodes
Staff was incredibly helpful! Help me carry the boxes and help me work with my iPhone and my Amazon app. I love doing business here.
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October 2023 by Momma Z
The customer service I received was not good. I walked up to 1 of the gentlemen, and as I was walking up, he picked up his phone and started texting. I had to wait for him to even acknowledge that I was standing there. I tried to hand him a package, and he basically slammed it down on the scale. I felt like he was angry about me trying to hand it to him, so I put the next package on the scale and he grabbed it and slammed it back on the scale ( his way, I guess). Every time I handed him a paper with the scan code, he aggressively grabbed it. He did at least speak to me at the end and told me to have a good day (emotionless and no smile). I'm not sure if this was just a bad day for him, but it made for a bad experience for me.
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October 2023 by Liju Abraham
The staff here are always friendly and helpful. They also make your visit very quick and easy. Thanks
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October 2023 by Sujin Jang
This is the worst ups store i’ve been to. Lady at the front charged $2 for the prepaid USPS labeled priority mail package drop off. You clearly dont pay United States Postal Services for them to pick up the packages. This is the first ever UPS store charging a drop off for USPS package. Go to different UPS store if you need to because clearly, they will rip you off.