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December 2023 by vamsi krishna Narra
No response from woot for messages sent from woot application. Please don’t buy by seeing price of any product in woot. Zero support after purchase.
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December 2023 by Jimmy Engstrom
Buyer beware. Zero customer service, they have a phone number with a recording but no one answers and you get disconnected. I happened to try to call on the weekend and actually got a person but clearly a rep that is offshore and have no authority to do anything but read off scripted lines. I had purchased an iphone from them and the charging port didn't work (even took it to an Apple Store that verified it) - okay so I contact them, they send me a RMA and return label. I box everything up, ship it back. When I hadn't seen a refund after a couple of weeks I contacted them (via email as you can't get anyone on the phone) and was told that they never got the item. UPS clearly shows that the item was delivered to them and signed for and I sent them that proof (even though they could just track it themselves and see that it was delivered). I followed up again and they now want me to open up a "dispute with UPS"...??!! Why on earth would I open up a dispute with UPS when they will simply point and say that it was delivered and signed for. I had to open up a dispute with my credit card company as they are refusing to refund me the money.
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September 2023 by Ramanpreet Singh
Verry good Experience Check-in @ door 1.i m checked-in here 11.07pm & Checked-out 11.51pm.
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May 2023 by James Dunn
Absolutely the worst customer service I have ever experienced. THEY DO NOT HAVE A PHONE OR RESPOND TO EMAILS! If you buy something and it doesn't work, you're just SOL! I will never buy anything from this outfit again!!! I would give it ZERO STARS if I could!
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May 2023 by Samet OZYER
Return process is horrible. I mailed them about refund delay but there is no answer from customer service. I have been still waiting for days for refund. There is no guarantee that you will get your money back. Don't be fooled by the fact that it's an Amazon company. Their policies and support services are not the same.
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March 2023 by lll Zzz
They don't even deserve a one star. They sold a phone claiming it was unlocked. When I found out that the phone was actually locked, they refused to offer any help saying it was outside of 90 days return window. I checked IMEI number of the phone and it clearly shows that the phone was locked by T-Mobile at the time it was manufactured. Stay away from them.
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March 2023 by xlittleponyx
What is this place. Someone hacked into my cash app and stole my information and ordered whatever from this place. So mad. Never heard of this place. Can't get in touch with nobody. Their phone is not working. This place is a joke and you all better tell me how to get in touch with you. Fraud is not right.0 star would be better. What is this woot thing?
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December 2022 by Ron S.
What a bunch of cheaters, they replace a warranty item with an item of lesser quality. I purchased a fire stick, second generation and they replaced it with a first generation. What a crock
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November 2022 by Marouane Marouane
I got AirPods i paid premium. But what happened is they are already used. I tried to get my money and it seems like it will be two weeks. I need my money as soon as possible. This is crazy.
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November 2022 by temi yakubu
Worst place to work ever, they treat employees very unfairly and they have been holding my pay for 2weeks without any explanation.
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October 2022 by Abe Ali
I order arlo camera system and I received different style of my order just the box matched the order description but the system is old not what I order
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August 2022 by Rodney Berryman
Ordered a refurbished Samsung Galaxy Tab S7+ from Woot through Amazon and was sent a Samsung Galaxy Tab S7 not the plus model. I've been trying to get it replaced and even though they currently still sell the same item they are refusing saying they can only refund the purchase price. And of course the price of the item went up by $80 so I won't be able to get what I rightfully paid for.
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July 2022 by Karen Brandon
No service people act like they did not hear you ringing the bell. Then it took 3 people to get a answer...
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October 2021 by Donna Killian
Is really Amazon distribution center. No longer Woot.
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September 2021 by Kimberly Brink
Have loves Woot until recently. Pid for a 300.00+ order. They sent the email confirmation of order. Went to log into my acct because the items were not received and they locked my acct!!! I do not have the items, out 300+ $$ and no customer service numbers or email!!!!
