AutoZone W Panola in Carthage, TX is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers praise the store's friendly and professional staff, who are quick to assist with various needs. The new store manager, Chuck, is described as "one hell of a guy" who customers look forward to doing more business with. Employees like Jonnie are particularly commended for their excellent service, going above and beyond to help customers, even in emergencies. Customers appreciate the store's ability to quickly provide the right parts and the overall ease of getting something changed or fixed. Overall, the AutoZone in Carthage, TX is highly recommended for its reliable and exceptional customer service.
My car battery died across the street at the local CVS. I called Auto Zone and asked if someone could come take a look at my car. Mr. James was on his way in seconds. After a quick exam and a new battery, I was back up and running in no time. I cannot thank him enough. Thank you Mr. James and Carthage Auto Zone!
July 2025
Just like any other store every place has their hiccups but I'll never undergrad any parts dealer because that's something that's in high in demand and keeping up with the community is hard enough service with a smile is always expected they accomplish it daily
July 2025
I walked in looking for a headlight and Richard met me at the door to help. He had me fixed up and out the door in 5 mins. Such a friendly and professional encounter. Highly recommend!
