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November 2023 by Patrick Small
It took 2.5 hours for a tire change alone. No communication was made until the vehicle was changed. That being said, they found me a great deal on a set of tires and worked with me on short notice to get me in for the change.
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November 2023 by AshleyXrays
My car buying experience at Pippen was the best I’ve ever had! My salesman Jack McCurdy was a delight to work with. He was very patient with me & in the end I feel like I made a new friend! Also, my financial guy, Will Blackwell, was great! He took the time to get the most for my trade & got me a rate & payment that was perfect for me. I absolutely love my new vehicle too! I have been recommending Pippen to all my family & friends! Thank you so much, Jack & Will!
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October 2023 by Greg Hunt
Very unsatisfactory experience today, I took my wives corvette down for a typical oil change and honestly I don't think we're gonna take it to them again. We had an appointment for three o'clock but dropped it off early as she didn't need it for the rest of the day. We go to pick it up around four, now keep in mind it wasn't spotless when we dropped it off. As you can see in the pictures they smeared oil on the hood, had oil under the hood, left us two sets of black handprints on the hood, had oil on the door handle, and even had oil on the steering wheel. Not intending to be a "Karen" I went back inside to let someone know what happened. The guy asked if I wanted him to get something to clean it off, personally I don't feel it should've been about what I wanted and more about what makes Pippen look professional and not like a sloppy drive through.
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October 2023 by Robert Bruce Wells IV
We have a 2019 GMC Canyon Denali to them after some rats ate a small section out of the wiring harness and wires. Being new to the area my wife and I came in-person to meet the people at the dealership and discuss the issue. The lady was nice but short with me and said once they had time to look at it they would give me a call. So 3-4 days later I get a call stating that they can not order the wiring harness because it is no longer being manufactured and that they called around and couldn't find one ( I located the parts after a 2 minute Google search). Then they explained that one of the tech's could possibly repair the existing wiring for a mere $2,500.00, she rattled off like 16 hours of labor and $150.00 in parts. I said "Thank you" and let her know that I was going to send the towing company to pick up the truck and bring it home. Then I was charged $157.13 for the "Service". This happened to be the same day that we were going car shopping for a new car for her. We bought a NEW Chevy that day, but not from them. We will NEVER go there again, but I can assure you this story will be told again.To top it off, my wife and I fixed the wiring for $70 parts and about 10 hours of our time.
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October 2023 by Stephanie Weatherford
Jack McCurdy is the salesman that helped us. He was very polite, honest, friendly, helpful, and patient! We even had fun talking to him, another salesman, and the finance manager. I would highly recommend this dealership!
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October 2023 by Belinda Phillips
Garrett was our sales person, we really like him. He was very helpful, he called as soon as our car was delivered and prepped. We will definitely do business with Pippen again
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September 2023 by Melissa Summers
Everyone at Pippen has always taken care of us! Love everything about this dealership from Denise greeting you as you walk on, Will and all his salesmen who will work to get the deal done if at all possible, as well as Patrick and his service department that do a great job keeping the vehicles in tip top shape.
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September 2023 by Pam Young
We stop there because we had a nail in your tire and we also had a front wheel wobble ?? that we had them to check out it was my suspension that was messed up they said they would call us the next day after they found the part to fix it but it's been five days later and still no phone call so we whelmed up taking our car to Shreveport Chevy dealership and have them fix it
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September 2023 by Penny Plopper
It was great. Absolutely no pressure just good honest advice and help. I got the perfect car for me . This is our 5th Buick
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September 2023 by Kythern Lanham
Jack was the best salesman. Was honest doesn’t try to swindle you. All the salesmen are great. This place has the best prices around compared to other town I would recommend it over an over.
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September 2023 by Tammy Steptoe
I saw a Facebook post from WillBlackwell advertising a Denali! I sent hima private message about 3:00 am, telling him that I was possibly interested in the vehicle. He sent me a message around 8:00 am, and this was on Labor Day. I called him and discussed putting up a deposit on the truck. He fully explained everything to me about the truck and even though it was a holiday and the dealership was closed, he went to his office to take my deposit to hold the truck for me, until I could get there the next day. He told me that when he arrived at the dealership the next morning, that he would go ahead and have the truck ready and ready to go.The next day, I text him about 30 minutes ahead of time, to let him know I was on my way to see the truck. When I arrived, he was very cordial and introduced me to the sales guy that would he helping me, which was Garrett Harvey.Will Blackwell turned out to be the manager of the dealership.I decided that I wanted the Denali and would be trading my Chevy Trail Boss.I was approved for the loan in a short amount of time.Everything went smooth!I left my Trail Boss there and drove off in a Denali! I love the Denali!Will, Garrett and Brandon Smith, the finance guy were all very up front with me and explained everything to me.I will definitely recommend Pippen Motor Company to everyone that I’m in contact with, that is looking for a vehicle!It was a great experience for me!I’m a 61 yr old female and have purchased many new vehicles, and this was the smoothest transaction for me!Sincerely, Tammy S.
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July 2023 by Ashlee Alexander
Excellent service. As always, everyone goes above and beyond, and goes out of their way to make sure that everything is perfect. We will always make sure that we buy our vehicles From Pippen if we are able to because y’all always stand behind what you say. We really appreciate y’all.
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July 2023 by Rachel Weekly
Garrett Harvey is an excellent salesman! He managed to sell me a car while I was at work. He is highly knowledgeable and proficient. Thank you, Garrett!
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June 2023 by Jerri Bolton
Mr.Harvey The young man that helped me was so helpful.I told him what i wanted insize and price range and thats what he did. the whole staff was very nice. thank you jerri Bolton
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April 2023 by Casie Windham
We ordered my Yukon in December. The ordering process from start to finish was great. Jack was very nice, professional, and knowledgeable. The dealership was nice and clean. This is my second Yukon purchase from this dealership and we will definitely be back in the future. Top tier customer service!
