Jackson Hewitt Tax Service, located inside Walmart in Castroville, TX, receives positive feedback for its exceptional service and helpful staff. Customers appreciate the time and effort put in by tax preparers, highlighting individuals like Jemi and Britney for their professionalism, patience, and thorough explanations. Many clients report satisfaction with the refund amounts they received, noting that the process was simpler than expected. The convenience of having offices in Walmart is also a plus, making it accessible for those living in outlying communities. However, some customers have mentioned limitations in appointment availability, particularly for late evenings and Saturdays. They recommend bringing hard copies of necessary forms, as some offices may not allow electronic downloads. Overall, Jackson Hewitt offers valuable tax preparation services at a reasonable cost, along with an audit protection service plan, making it a reliable choice for tax filing needs.
The service was excellent! She was patient, professional, and thorough.
April 2025
I was pleasantly pleased with the time and efforts made by my tax payer assistant Britney during my visit at the Walmart in Castroville, Tx. In a few words Brittney was awesome sauce!!
February 2025
JEMI BOOK IS AWESOME, SHE HELPED OUT MY SON FILING FOR first time this yr, she was great at explaining all to him, so much patience really appreciate all her help!!! GREAT SERVICE!!! (KENDRICK)
