Security Service Federal Credit Union has been serving members since 1956 by providing a range of helpful financial solutions. Members appreciate the friendly and professional staff at the Castroville branch, where employees are known for their helpfulness and efficiency. Customers highlight positive experiences with staff members who go above and beyond, assisting with various needs such as opening accounts, resolving credit card issues, and providing information about mobile app features. The branch staff, including the assistant manager and member consultants, are praised for their kindness and ability to make banking easy and quick. Many customers have enjoyed personalized service that often surpasses their previous banking experiences at other institutions. The credit union offers services like checking accounts with 24/7 ID theft protection, dark web monitoring, and mobile phone coverage for damage or theft. They also provide mortgage loans that help save on closing costs and credit cards with cashback rewards, making life easier and more affordable for members. Overall, Security Service Federal Credit Union is appreciated for its helpful staff, efficient service, and commitment to meeting members’ financial needs.
Barbara Bautista did an excellent job with assisting me with my loans situation. She reviewed everything and then provided solutions to meet my needs. If I could provide more then 5 stars I would.
April 2026
Had an amazing experience opening an account with Jacob, he was very informative, attentive, and over all had an amazing attitude. Would definitely recommend family to bank here
March 2026
Outstanding Credit Union. On top of business customer satisfaction guaranteed.
