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October 2025 by Sara Brunette
It is very convenient for us. The size if the units are very good. The guy in the front desk was very kind and friendly.
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October 2025 by Daniel Torres
Really good for storing, but it may be expensive for the space
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September 2025 by Chantill Satterlee
The folks that run this place is great
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September 2025 by L B
*updated*
Stephen deserves props, he was always friendly and helpful. Unfortunately, that’s where the positives end. From 3/27 - 8/5, I rented a climate-controlled unit with autopay coming out on the 1st of every month—yet every single month, the autopay failed. That left me on the 2nd of every month, having to call to clear it up. Wrong billing addresses, discounts not applied, system glitches—I got swift fixes, but never the effortless automatic payments I signed up for. Then came the real horror. When my movers cleared the front row, things looked okay—until they dug deeper. Every inch revealed rodent droppings and urine. Soft items were drenched, ruined on the spot and had to be disposed of right then. Furniture was gnawed down to chew toys. My final bin—a plastic container of metal weight plates and dumbbells—was a nesting ground, built with materials never mine: insulation, ribbons, and string. When the container was emptied outside, a rat ran out and entered another unit. I reported it immediately. The office showed up, snapped photos, handed over claim forms. They casually mentioned a neighboring unit was storing taxidermy and never warned me. No ramped-up pest control. No heads-up so I could inspect or safeguard my things. Meanwhile, a fox was spotted outside the fence while we were moving—clear evidence the rodent problem was ongoing. Total damage...over $2,300. But the max claim I can make...$500. I’m giving two stars—for the staff’s empathy. That 2nd star depends on how far staff will go to stand up for its customers, not just check boxes for insurance. A simple personal apology is fine—but backing it with action, especially with the insurer, is what will make this right.
9/4 update: It’s been over 2 1/2 weeks since their insurance company requested a Manager Statement and they have yet to submit one. Their inability to do so has put a complete pause on my claim process. This is as I figured what would happen. Apologetic to my face, but then drag their feet to claim accountability when it will hit their pocket. The most my payout could be is $500. I paid more than that just renting from them for four months. Couldn’t be more disappointed in this company.
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August 2025 by Sandra Nunez
Had items in storage here and has always been comfortable temp indoors and staff is wonderful
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May 2025 by Shane Newell
Excellent experience
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April 2025 by Anna Ramirez
Wonderful Customer service!
Our things were taken good care of.
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March 2025 by Noelia Rivera
Was at this facility for 4 years more or less and everything went smoothly and at a good price! Not one problem and loved the AC controlled units.
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January 2025 by R Buckner
Very knowledgeable staff. Seems like a well run outfit. Reasonable rates.
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September 2024 by Corey Hargrove
Very nice people, very clean facility.
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September 2024 by September Davis
I have rented a climate controlled unit from here for years. Everyone I have interacted with over the years has been polite, helpful, and professional.
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August 2024 by Bill Guill
Very professional staff, always helpful. Plenty of time to access the storage locker, 7 days a week (6AM-9PM). Moving out due to changing residential situation, not dis-satisfaction. Always a good experience. Very good company to choose for storage, and less expensive than the competitiion.
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May 2024 by Ho'omanaealoha Sikkema
We were very pleased with our experience here. The staff is incredibly friendly and helpful from start to finish. We felt that our unit was safe and well secured. Highly recommend ULock-It if you’re looking for a reliable and safe storage facility.
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April 2024 by Lisa Woods
Fair prices, cool employees,very helpful.
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January 2024 by B.J. Gober
A great storage facility can store your stuff easily and securely. They also offer RV storage.
