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October 2023 by Tinesha Ladson Barree
I have attempted to go to this spa location twice. On both occasions the location was closed. This last time,(today) I looked through the window in an attempt to see if the shop was permanetely closed, however there were people in there and the "owner/manager," was in conversation with a customer obtaining a pedicure. When I got into my car he ran out and asked what I needed, (I guess to see if my desire aligned with his desire to stay) after the inquiry, he then proceeded to tell me , "No, we closed an hour ago(5:30)." I asked if the times on the door were accurate(7:30), and he stated that its based on client traffic. Although, I believe everythin happens for a reason,I am choosing to write a review, because I believe that this practice is bad business and how I was handled was extremely dismissive.maybe just maybe clientele would increase if the location would remain open as listed on the door. and maybe the client base would increase if potential customers were not turned away and dismissed with a wave of the hand and a better luck next time disposition.Needless to say I will not return.
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October 2023 by Denise Gooch
I love Emily. She’s wonderful. She’s been my mail tech for over 4 yrs. She do a WONDERFUL . She gives the BEST leg massage with your pedicure!! ❤️❤️
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May 2023 by Adriana Herrera
The owner is so rude, beware of this place. They did a poor job on my nails, not even a week later and they broke / cracked. When I walked in to have them fixed the owner immediately gave me attitude. As someone who gets their nails done routinely every month, I have never experienced this. Bad service, cheap product, too expensive. Skip this place and support another local nail salon. These folks do not deserve your cash.
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May 2023 by Emily Treviño
Seriously the BEST walk in nail salon there is!!! They take pride in their work and are truly amazing at what they do!! Paul or Cindy usually do my full set and it always comes out perfect!!!Keith is so welcoming and accommodating! I’ve been coming here for 2 years and it’s such a great environment to be at!
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April 2023 by Cindy Richard
Terrible experience unprofessionalism I walked away with my nails looking like thick Square Chiclets.
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December 2022 by Joseph Bansuelo
My wife n I go in monthly for Pedicures. Keith n Ladies very friendly. Val n Staff do Excellent service. Most comforting vibe, free drinks TVs all around to watch FB.Clients for years! Definitely recommendBansuelos of Cedar Hill, TxDec. 26, 2022Service: Pedicure
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October 2022 by eboni moore
Very rude manager will never return….I can’t believe how a company with the word spa in the name can stress you out and give bad energy.Services: Acrylic nails
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September 2022 by Lauren Gillian
I been going to this nail salon for over 10 years. I bypassed the rude front end manager, but today took the cake. I normally try my best not to make it a race issue, but most of their clients are black women and the front end manager is just nasty to us. I call and make an appointment like I normally do, but today he tell me they are not waiting on me. And proceeded to hang up on me. When asked to talk to the owner which is Cindy. She tells me that we don’t understand them. I understand you, but when you talk to me like I’m nothing, my understanding goes out the door. They all need to work on customer service skills. I don’t see them being open any longer with this attitude.Services: Acrylic nails
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September 2022 by Crystal
So they make up prices as they go. You will be told one price and they will tell someone else another price for the same service. It happened to me and another customer. I don't trust them. Practices seem shady and work not that good
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July 2022 by Susy V.
I like this place because they are always available to help me even at the last minute. Vann does a wonderful job on my pedicure and Paul does a great job on my manicure. I can show Paul a picture of what I want and he does it exactly like the picture. Good quality job is always number one for me. I definitely recommend this place!Services: Acrylic nails
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February 2022 by Alexis Brown
The first time I went to this salon it was wonderful. Everything came out great and lasted a long time. This time. I get the same thing pedicure and dip powder. I paid 140 including tip. Pedicure is fine she did great as usual. My dip not so much. This time it was a lady that did it the last time it was a male. My nails cracked within 3 day. One of them cracked so bad my actual nail split in two and started bleeding. And the manager tells me it’s because I hit something on all of them. You’re supposed to be able to hit something I’ve never had a problem with cracked nails until she did my nails and they won’t fix them. I do not recommend. Especially if I’m spending so much money with them. I will go back to BL nails.Services: Pedicures
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January 2022 by Lakeisha Wallace
I had be coming here for about 2 1/2 months and everything thing was great until about the last time I went I had a pedicure and a fill. My tech cut up my cuticles on my pedicure and my toes was on fire. They charge me the same price as a new set and I only got a fill. My nails where a mess each hand had a different shape.Services: Acrylic nails
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November 2021 by Tammye Haynes
This establishment is more concerned with money than service. My dip nails didn't last ONE WEEK and, when I returned, I was told that it would be $10 to remove them. The "manager", Keith, is so unprofessional. Save your money and go elsewhere.Service: Dip powder
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October 2021 by Sy Belyeu Lankford
I will say immediately after reading the reviews, I thought that I would not go to this establishment because some of the reviews were not too positive. However my experience was much different. My Nail Tech was Cindy and she was extremely polite, professional and did a great job with my nails. Attention to detail and gentle. Many reviews for her were positive that's why I asked for her upon entry. I also had a chance to have a lengthy conversation with the manager/Owner Keith and he was nice as well. Definitely will go back! Good luck! ?
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October 2021 by Mayra Figueroa
the absolute best. They always do such a great job on my nails and everyone who works here is so lovely. My favorite and only place I'll get my nails done
