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November 2023 by Mark W.
Horrible service, dirty vehicle, no windshield washer fluid in vehicle, etc. Not good. Offered zero concession.
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November 2023 by Dianne Manning
Fast, friendly, they gave us a free upgrade. Highly recommend.
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September 2023 by Jessica Pickett
They had car ready when we got there, no complaints
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August 2023 by ToWanda Elliott
Great experience. I normally dred the car rental process, but this experience was 5 star from pick up to drop off. My new go to for car rental
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July 2023 by De Ro
Never have vans even though you reservation confirms it over a month in advance. They only inform you less than 24hrs prior to pickup. Very inconsiderate. Also I specifically reserved a economy vehicle for an 8hr drive for gas efficiency but they upgraded me when I didn’t not want an upgrade to a thirstier vehicle and we all know if i actually wanted an upgrade they would up charge me for that. Just a lot of inconsistencies here.
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May 2023 by Dr. Natasha Donehue
Customer service was great. The van got there and back without any issues.
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April 2023 by Cynthia Aron
It was very easy to reserve a car using the online system plus it was a lower amount paying in advance. I will be using Budget and the staff was very helpful while being professional.
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January 2023 by B Foreman
Car was damaged but customer service was good.
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September 2022 by Jamie Lynn Gann
Terrible! Horrible! Refused at the counter and Stranded!I had a one way reservation 6 days before I needed a one way vehicle. It was confirmed and paid. On the morning I was to pick up the car I was refused at the rental counter. Reason given to me was that their computer system had new coding for out of state DL and the state code with my DL could not pass in their system. Not my fault and then I was stranded, having to get a ride back to my daughter's house. My daughter, given my Avis fiasco, immediately called Hertz at the airport close to their house who had a vehicle ready for me within 2 hours with my credit card and driver's license, no issue at all. I once was an Avis customer but never again. Now my business belongs to Hertz.
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September 2022 by Candace
Returned a car to this location after a 15 hour drive from Denver. They have a restroom right there in the lobby but do not let customers use it. I even asked and she said "no, it's not for customers". Well, guess what, never a customer here again!!!!
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September 2022 by Michael Lowman
Read the fine print before you agree to rent. There's a $200 deposit added to all rentals. Don't be surprised as I was when I completed my agreement online and the total price never changed until I was actually picking up the vehicle. Shady practice if you ask me.
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September 2022 by Jayden Clark
Horrible customer service! Had a problem everytime I went to pick up a car. When I mentioned it I was told to "go somewhere else then" Cars were always dirty, smelt bad, and even found a liquor bottle under the seat...??do not recommend. Like the guy behind the counter said...go somewhere else.
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August 2022 by Rosalee S.
Simple, quick, and easy. Customer service was great. Definitely coming back for all my rentals!
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July 2022 by Beach Diva
Terrible! Horrible! Refused at the counter and Stranded!I had a one way reservation 6 days before I needed a one way vehicle. It was confirmed and paid. On the morning I was to pick up the car I was refused at the rental counter. Reason given to me was that their computer system had new coding for out of state DL and the state code with my DL could not pass in their system. Not my fault and then I was stranded, having to get a ride back to my daughter's house. My daughter, given my Avis fiasco, immediately called Hertz at the airport close to their house who had a vehicle ready for me within 2 hours with my credit card and driver's license, no issue at all. I once was an Avis customer but never again. Now my business belongs to Hertz.
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June 2022 by Mary Oliva
The van was very roomy, and drove smooth. We took it to Florida 5 adults the 12 hour drive didn't feel like we were on the road that long.