-
January 2023 by Bray Nicole
This is more for the carters business in general… and the comenity bank or community bank, they go by both for their carters credit card…. DO NOT GET THE CARD!!! It is the worst financial decision I ever made… the whole ordeal has been terrible since the DAY I GOT IT… problems left and right… not to mention carters clothes are already OVERPRICED and terrible quality… my childrens clothes they get always rip, fall apart in the washer, before their even 3 months old. I’ve decided it’s my last year to have anything to do with this company after all the drama, and scams… just do your mental health a favor and just don’t.
-
August 2022 by KG Bluuee
Customer service is horrible. Unless you are an african american person like them, they won’t acknowledge you. Literally never greet me or offer to help. But when an african american person walk in, they were help immediately. Racist workers (and I wasn't the only person who wasn't african american that was treated poorly)
-
May 2022 by Kat D.
Where to begin? I am amazed that this location is still in business with how EXTREMELY RUDE the staff are. I don't know if it is only directed towards white people but I suspect this is unfortunately the case. The older black manager is downright rude and racist. Someone needs to send a secret shopper in this store and start doing something about all of these negative reviews!
-
February 2022 by abi farrow
The women in the store (curly hair and glasses) was on the phone the entire time we were in the store. When i asked a question about where something was, she acted like i was bothering her. While ringing our items up which came to over $70, she proceeded to talk on the phone about her cellphone being in the office. The ONLY thing she said to us was “do you want out credit card” terrible experience and i will go out of my way to go to the carters elsewhere. If i could give it 0 stars i would.
-
January 2022 by Hampton Trigg, II
Came to pickup my daughter's online order. Map to facility took me to the rear loading dock. ?Once inside, the service was on point.Unfortunately for the associate who helped me, the organization of online orders left a lot to be desired in the way of organization.Her persistence, however, paid off and my daughter was pleasantly pleased.
-
December 2021 by B E
Really disappointed I wanted a shirt for my son and it was $6 and I get to the register and the cashiers say it was $12 I ask her to come and look at the prices and she was like well someone change the price . If you want the shirt is $12“really ! That’s your answer!! That’s just not professional!
-
December 2021 by Megan M.
Do not come to this store, you should just order online and have your order delivered to you directly. The staff is inexcusably rude. They were telling inappropriate stories, which I will be calling corporate about. they couldn't find my online order and acted like it was my fault they couldn't find it. The never apologized that it wasn't there or that I waited over 30 minutes while they "searched" for it. I watched them be very rude to other customers while I waited. Terrible experience and now I'm leaving without my items that I ordered and paid for - which they couldn't cancel and refund because I have to call corporate.
-
November 2021 by Rebeka M.
Really clean and pretty store :) just one older cashier with blonde hair and glasses is pretty rude. Other than that the other employees are super helpful.
-
September 2021 by forthelonghaul 2
My first time shopping at this store. Not crowded at all. A cozy place with a lot of cute clothes for kids. I gladly give them 5 stars.
-
September 2021 by Lady Kay
Everything was Good
-
March 2021 by Rochelle Dabbs
Over priced for growing kids
-
March 2021 by Bibiana C
Reall disappointed I wanted a shirt for my son and it was $6 and get to the register she said it was $12 I ask her to come and see and she was like well someone change the price “really ! That’s your answer!! That’s just not professional!
-
December 2020 by Teresa Sanders
Great service.
-
November 2020 by Andree Vera
Great customer service
-
October 2020 by GTR 4s4p
Waited in line for 15 min, there was only one customer in front of me. The lady at counter took her sweet time helping the other customer. No acknowledgement as to my wait time or even a I’ll be with you shortly nothing... seriously a waste of my time just buy online the service here is horrible.
