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September 2023 by Alexis Rhodes
Elizabeth is amazing and the customer service is superb! This was a new move in for and I’ll choose cube smart everytime as my other coworkers will say the same!
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September 2023 by Elijah Hunter
Climate Control unit was not working in100 degree temperature outside.
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July 2023 by Rhonda Simms
I experienced great customer service at CubeSmart. The unit was well maintained and the climate control was excellent.
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July 2023 by Riffiale S Patrick
Elizabeth is one of the nicest people I've met in a long time. Thank you Cubesmart for allowing me to store my classic car at your facility.
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June 2023 by Coach Tawanna
I moved into my storage unit about 15 years ago under private ownership and he was very excited about his relationship with CubeSmart. When I met the CUBESMART staff of Cedar Hill, Texas, I was impressed with their professionalism, kindness, and interest in who I was and how long I was a customer. They helped me whenever I asked with great qualities. Even when I moved out, James was kind and helpful. Frankly, all my encounters (over the phone and face-to-face) with CUBESMART have been wonderful. Thank you for a great experience all these years. Coach Tawanna
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May 2023 by Jeanette Glass
The young lady was so knowledgeable and friendly.
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February 2023 by Cornette Davis
It was easy, the lady was nice. And the place was clean and accessible
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January 2023 by D Fleming
I was paying over $270 monthly for a climate controlled unit and did not have that nor was there any light in the unit. I paid this amount for over a year and got nothing from it but an increase. The only good thing about it is that I was able to go inside if it was raining.
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January 2023 by Maria Diaz
Cubesmart self storage has great prices on the storage units and they have got the best. Customer service around we are very satisfied with our storage.unit
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November 2022 by Kedra H.
Apparently they "reach out" under your comment to look like they practice good business, but of course I emailed and received no response.
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October 2022 by Shannon Williams
Everything was great about my experience renting a storage unit here until I moved out. My automatic payment for the month was deducted one week before I moved out. The manager informed me that they were keeping the other three weeks because that is their policy at Cubesmart. They DO NOT REFUND your unused storage time. I am a senior and was counting on the refund. I want to warn everyone about this but especially people who cannot afford this kind of "policy".
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October 2022 by Damian Carr
The employees were very professional and understanding. More than willing to work with me when I was in a bad situation to help me keep my belongings. Very communicative! #THANKYOU!
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October 2022 by Vakeidria Hendry
WORST EXPERIENCE RENTING A STORAGE UNIT TO DATE!!!! THE GENERAL MANAGER JAKE MADE MY MOVING EXPERIENCE ABSOLUTELY TERRIBLE HAD NO COMPASSION & ACTED AS THOUGH HE COULD ONLY RECALL PIECES OF OUR PREVIOUS CONVERSATION, THEY LIKE TO THROW “THE CONTRACT” IN YOUR FACE AS A WAY TO INVALIDATE YOUR EXPERIENCES, THEY ALSO CHARGE FOR A FULL MONTH NO MATTER THE MOVE OUT BUT REQUESTS PICTURE OF THE UNIT CLEANED OUT THE DAY YOU MOVE! I RECOMMEND USING EXTRASPACE STORAGE THE CUSTOMER SERVICE WAS TOP TEIR AND THEY PRORATE YOUR PAYMENT BASED ON THE LOVE OUT DATE!
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September 2022 by LaFreda Hollins
My experience was good because of the manager on duty. Kristi went above and beyond to assist me and make sure all of my issues were addressed. Her personality is amazing!
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July 2022 by terry coleman
Front desk lady was great and prices were reasonable