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February 2024 by Andrew Tatsak
Went to get baseball glove for my son. Couldn’t find anyone to help us. Walked to the front cashier to ask for help. Guy comes over to help. We asked for a new glove…one that hasn’t been on display and everybody has been sticking their hand in. We were told they had no gloves in the back. For the glove we were wanting, they had 3 of them out on display. So, if you only have 3 of a particular glove, why put all 3 out on display for people to mess with?? Would think you would put one glove out and keep the rest in the back.
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January 2024 by Shaletha Marshall
Very good place to shop.
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January 2024 by Jayme Stout
Employees were very nice and helpful.
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January 2024 by Mindy Herendon
Had a wonderful experience at this location. Miles assisted us today and was exceptional and assisted our multiple requests so kindly. He's a great employee!
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January 2024 by Chester Delos Reyes
Little to no customer service inspite of the store being slow and staff is pretty much everywhere inside. My sister was just handed off a shoe she wanted to try like the associate didn't seem like to work here at all.
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November 2023 by Kevin Church
Great store glad we have one in the area.
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November 2023 by Carlos F
This place is a guessing game when it comes to finding out the price of an item. Merchandise is all over the place in random places. I wanted to buy something but it was challenging to find the price of anything. The store is very disorganized.
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November 2023 by Angela Moss
When I entered the store one young man assisted me and he was very nice. I found my item, paid for it and then I wanted to go back to buy some shoes, went to the shoe department found the perfect shoes with no one to go get them, the 2 young men was laying down in the back on the Cushing chairs for customers to try on shoes and a young lady walked from another department to help me, she got my size to go check, I took my boot off, she started helping some other people's standing next to me, after 20 minutes standing there watching my ipad with the game on I had to ask her did they have the shoes in the back and she forgot about me that quick. I brought the shoes this was around 810pm was still there at 830pm because they made the announcement store closing in 30 minutes. This was the Cedar Hill store close to my residence about 15 minutes, I will drive to another store because this was so unexpected unprofessional in the shoe department. If someone could look at the video tape I had on Black rain coats with a black backpack I paid for my first item at 753 on 10/28/2023 and next item at 835pm. I was ? ? ?
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November 2023 by Vera Morrow
Associate did not take the time to ask howto process an egift card.
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September 2023 by Charlita Newman
Thank you again to the store manager Carlos and his staff. Very professional, helpful, and courteous.
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August 2023 by Alex
Sarah was so helpful today! She helped me find the running shoes I needed and made sure I was taken care of quickly.
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April 2023 by Maria Lopez
I’m giving this store 5 stars because an employee na Yanu I hope I spelled her name correct. She went above and beyond to help me find what I was looking for a Yeti lid.
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April 2023 by Gabriel Martinez
Customer service was horrible. I paid $27 for a football. I gave the cashier $40. That means I get $13 back. She gave me $7 back and no receipt, so I could return it to get my money back.
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April 2023 by stuart forbes
Selection was not good. Service was great though.
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March 2023 by K Cobb
Spent near $400 and didn’t have 7 items and the cashier with the nasty attitude couldn’t even ensure I had all my items. My sons 1st baseball game is today and he’ll be walking into the field with his items in his hand due to her not giving us the bag that was purchased.