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March 2024 by Tranae H.
Well I am so disappointed in the comments about YOU Dillards! I came to post my own and low and behold, you all are just consistently rude, inattentive and unprofessional to everyone. Who knew!? With that stated, I will not waste my energy here. The others have already said it for me. Dillards needs to restaff and retrain. We "do not" have to spend our money with your Brand. Lets see where you all go to work then because our business will suffer and close. And the responses with that basic email is hilarious. Customers take your business elsewhere, they do not deserve us.
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February 2024 by Jocelin Chavez
I asked for shoe to one person while another is helping me and he got all mad and threw me the shoe all disappointed really bad experience
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February 2024 by Tax Plus etc
Good service in men's department.
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February 2024 by Florence Pearman
Love this store
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January 2024 by camille renfroe
If you’re in Dillards in Cedar Hill and you’re in the men’s department, looking for a suit ask for Rosa she’s super helpful.
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January 2024 by McZale
It's my go too place for cologne. The staff is always lovely...
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January 2024 by patycalahan
I took a friend.
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January 2024 by nazie baiani
Wow the girl at the register stole my 100.00 payment I made a $500 payment and she only made a 400.00 payment towards my dillards cc and didn’t give me a receipt lying her paper is on out on her register and then the store manager a Hispanic man didn’t help me and pushed me out of the store and told me bye bye ta tah like what kind of people do you have working here low class people that desperately need jobs and Dillard allowed them to work their sorry these thieves like the store manager need to be let go
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December 2023 by Skeletal Gorgon
I was at the home department and the young lady working there I believe her name was Brianna she was the only person there and she seems overly stressed and looked over worked I can’t believe they have one employee to run all of the home department
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November 2023 by Lisa Hobson
I have always loved shopping at Dillard's for decades in multiple states. No location quite operates like this Cedar Hill location. The store manager is very unprofessional and does not represent the standards of this company and the Dillard's family. Some sales representatives are very helpful and the merchandise quality is great. If a person was a first-time shopper of Dillard's, this store management would not facilitate return experiences.
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November 2023 by Jasmine Guzman
Good customer service from flor Valdez at the fragrance section, I will definitely be back again!
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November 2023 by Tami Hicks
Went in yesterday evening to try and find a MK shirt that’ll match my purse… while I was looking I asked a couple employees have they seen anything that I was looking for and they said the selection was small if they had any.. okay so I decided to just find a plain shirt to go with my shoes.. I went over by the North Face shirts and noticed they had plain ones! However my friend that was with me noticed someone following us… (I didn’t because I was too focused on this shirt) anyways.. the next thing I know a police officer came and stood right there by us as if we were going to grab these $70 shirts and run out the store.. $70 ????.. it wasn’t his fault he was just doing his job someone called him.. he didn’t just pop up!!! So I tried the shirt on and when I came out I went and found the lady who had been following us so she can ring me up lol.. she didn’t but her friend did and then asked do I want a credit card.. no hun I have 5 of them with limits I’m sure yours won’t reach… I had never had this done to me or should I say I’ve never noticed it before.. I went downstairs and purchased some perfume and left… laughable… and the shirt end up not even matching the shoes so she’ll see me again soon ?. Thanks for the experience
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July 2023 by Nicole Rene
My experience working at Dillards in Cedar Hill Texas was more than unacceptable. First of all, the leading store manager Israel is super shady. For some reason Israel thought it would be a good idea to hire Desiree Hill as my manager because he thought it would be a good lesson to teach “us kids” as he put it. The only lesson to be learned here is that Israel doesn’t know how to run a store the right way. Apparently it’s okay with him if the people in charge are incredibly bad role models, some who lost custody of their kids and cheat on their husbands.Do you want to know what I think needs to be done?Everyone needs to be fired. There needs to be new management and new rules. This time they need to do it the right way.They have my phone number so they can contact me if they want.
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July 2023 by Dina Banks
Was shopping for cologne for my husband and the clerk was so helpful and patient with me. I absolutely loved the experience.
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July 2023 by Diana Tinajero
I’m there waiting for someone to attend me and the girl that was there saw us but she was ignoring us . When she comes to me she has attitude , and whispers to another girl . She ends up giving me the wrong thing . I come back and I explain and the girl that attended me there understood and was nice .
