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January 2024 by Sandra Bonds
Bring your own bags! Didn't know they don't provide bags any more. Some of the staff needs training in customer service. Ask a young lady for help and her facial expression and body language gave off a "you are bothering me " tone. Hoping they know people can go else where. Especially after I bought 4 or 5 pairs of show, with the cheapest being $60. Your customers have many choices!
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January 2024 by Hugo Saravia
Worst shopping experience of my life.Do not shop here, they literally put my household at harms way.Purchased a leather backpack online when I picked it up @ store. I had to do a return because they sent the wrong item. (Shoes instead of bag) when the 2nd order delivered at home it was covered in mold. It gave me a headache and left my hand sticky. Brought it back to get my money back and now after 30 minutes of manager logging into her account, finally got my money back. Not to mention all the gas I burned coming to the store. I will never ever ever shop at DSW again. Rather shop at Walmart then this store. As an Ex stitchfix Merchandise Operatorations Specialist. I can't believe they actually shipped this to me. Just sad, it's hard to find good help now in days....
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November 2023 by Olga Guardado
Great buys.saved me 5.00 today
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October 2023 by Alix Urena
Si many shoes to choose from,love this store ? ??
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September 2023 by Derrica Piggee
Make a long story short return a pair of shoes that was too small didn't have no Problem didn't have to show ID to pick them up And I didn't have to sign anything Unfortunately I had to return them to get a bigger size I received a email stating that the shoes was ready for pick up had a issue they wanted to see my ID and they wanted me to sign for the shoes that I didn't do that the first time very big inconvenience to the customer for the management not to have all the staff on the same page
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August 2023 by Jacqueline Dickerson
It is tax free weekend Friday and you are already out of bags? Please order. Ty
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July 2023 by Carlos Dannenberg
Great place for discount, lots of choices and great discounts. Need to make time to walk around and get those special prices, but is worth.
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July 2023 by Carlos Dannennerg
Great place for discount, lots of choices and great discounts. Need to make time to walk around and get those special prices, but is worth.
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June 2023 by D
Found some sparkly sandals. Quick check out. I always use my coupons to get the best deal. I'm happy with my purchase.
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June 2023 by Giovanna Phillips
This location always has very helpful customer service, & today was no different. Linda was very polite & helpful.
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May 2023 by Liss R.
They didn’t remove a security tag off my shoes and I didn’t realize it till I was home. I live 30-40 mins away. When I finally make it back to the store to get it removed the lady I asked for help did not seem to even care how I felt about having g to do this drive. She took like 5 mins just looking over the 2 item receipt. Seems like they care more about making sure I didn’t steal rather than actually keeping customer happy. I didn’t get no sort of sympathy considering there’s crazy traffic at this hour in the shopping center.
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April 2023 by Jeannettea Flores
Great prices no hassles from staff take your time kind of store great designer prices
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March 2023 by Mr. Our Purpose Is Your Blessing
We had the pleasure of visiting DSW Designer Shoe Warehouse and had a pleasant visit. The establishment was clean and free of any fall or slip hazards. Employees were walking around and they greeted us and asked if there was anything they could help us with. We found some nice shoes which we had been looking for while visiting other stores. The shoes were $49.99 which was cheaper than other stores selling the same pair of shoes but had to be ordered online. I recommend DSW Designer Shoe Warehouse."Our Purpose Is Your Blessing"
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March 2023 by Zulfira DFW Realtor
Welcoming environment, friendly staff, big selection of shoes . Prices regular
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February 2023 by Jeff Wildman
I don’t make it a habit of running into a store fifteen minutes before close, but the expectation is that the store is still open. If I am there that near to closing time, I am not just in for a casual browse. To the extremely rude female staffer that made it a point to harass me three times and claimed that the registers auto-lock at 7 pm, please learn that lying and being rude to customers is not a viable business practice. The lie was proven as you let another patron return to find another item after the purported lockout time.
