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January 2024 by Georgette Miller
I love their clothes! The sizes are so forgiving!
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October 2023 by dulce martinez
I recently went and the person helping me was not friendly. I asked about the 40% percent that I got an email about and she flat out told me no and did not bother to check or anything, when clearly the lady next to me got the 40% off. Very unprofessional!
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May 2023 by Jordansmommy C.
Walked the entire store not once did the young lady there speak, acknowledge, offer any assistance to me. Then a customer asked a question from a distance she yelled the answer and still never went to assist her.Not to mention stacks of inventory in the mens section while she just stood at the counter.Hard shopping now from such poor customer service.
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January 2023 by Emily B (Twisted 1)
Super irritated to have driven 45 minutes to get there at 8:30pm to find them closed. I needed something for the next day so I made the drive through Dallas for this location that said it was open online, on google and on their phone recording until 9. Arrive to find the doors locked already. If you are going to change your hours, update your information on your phones and online at a minimum! Round trip hour and half through downtown driving and wasn’t even able to get what I needed - getting back late and less time to prepare and sleep for the next day - may not seem like much but when people are already running on fumes that matters! Just inconsiderate.
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January 2023 by Pamela
Do not do order pick up at this store . They send you an email and text message stating it’s ready . I was in the order pick up window , I arrived at the store and they didn’t even fulfill my order . It was not ready. They are all incompetent , could not give me a decent reason as to what happened to my order if I can give zero stars I would , never going to this store again . Do not recommend this store .
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December 2022 by Brittany Lopez
Experience great service at this location, I had never been to this mall and Express was my first stop, I had the pleasure of being greeted by the store manager Miranda and was taken care of throughout my whole time in the store. Very attentive sweet interaction and I greatly appreciated it
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October 2022 by Pamcake35
Do not do order pick up at this store . They send you an email and text message stating it’s ready . I was in the order pick up window , I arrived at the store and they didn’t even fulfill my order . It was not ready. They are all incompetent , could not give me a decent reason as to what happened to my order if I can give zero stars I would , never going to this store again . Do not recommend this store .
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September 2022 by christine loya
Drove from Ennis to cedar hill by 5:38 since the store posted hours are posted that they close at 6pm. I arrived and the doors were locked. I waited but was given a gesture they were closed by a team member. No one came to the door so I called. I asked what time they closed. The lady said 6 so k asked why there were closed so early and ste said they were doing inventory. I asked if there was a sign posted to notify customerS and ste hung up on me. Absolutely unprofessional. The two managers on duty were Tim and Ashley per Alicia. Completely unacceptable me behavior from the team member and then when I called back they wouldn’t give me the team members name that hung up on me…..calling the corporate office tomorrow. Sad. SMH
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September 2022 by angel frazier
Purchased this FABULOUS jumpsuit that I wore to dinner to Harper's Steak House. I looked Marvelous in my new attire. And the jumper was a great fit and price.
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August 2022 by Patricia Garcia
I haven been charge with multiple feed because the system haven’t Been able to process my paymentNow that I was trying to pay off to make sure I was not being charged with more fees, I was charged twice the amount I had left. Honestly has been the worst experience ever with online payments and customer service seemed not interested in helping at allIt doesn’t seem like a serious companyI wouldn’t recommend it to anyone
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August 2022 by Mary Thompson
It was fine. I always have trouble finding my size 12S.
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February 2022 by Twisted1
Super irritated to have driven 45 minutes to get there at 8:30pm to find them closed. I needed something for the next day so I made the drive through Dallas for this location that said it was open online, on google and on their phone recording until 9. Arrive to find the doors locked already. If you are going to change your hours, update your information on your phones and online at a minimum! Round trip hour and half through downtown driving and wasn’t even able to get what I needed - getting back late and less time to prepare and sleep for the next day - may not seem like much but when people are already running on fumes that matters! Just inconsiderate.
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August 2021 by V
Been to this Express several times, need to work on customer service.
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July 2021 by Olga Guardado
Nice store
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March 2021 by Christina Lazo
This was my first time at this express and I was amazed on how attentive the workers were. Two young ladies I think named Alla and Leslie were tremendous help. Will definitely come back.
