-
May 2025 by Darrion Price
Love the shoes
-
April 2025 by Nnaji Amin
How they open but closed at the same time...? Doors locked, lights off, nobody in the store. How that go? They must not like money. Champs THUMPING though.
-
April 2025 by Yoneal Girma
Absolutely terrible customer service.
I accidentally placed a pickup order at the wrong location and called immediately to see if I could get a refund or fix the issue. The woman who picked up—whether she was a manager or just an employee—was incredibly rude and dismissive. She acted like my situation was a burden and didn’t offer any real help or even basic respect. If this is how they treat customers over the phone, I can’t imagine how they operate in person. Do better. If you don’t like your job which is mainly customer service why work?
-
March 2025 by Mahogany Stallworth
Had a great experience at this location. Every time I come to this store the service is so quick. Lorenzo is a great help with choosing shoes and Josh is very hospitable. Love this location and will always come back!!
-
February 2025 by Andrea Verdugo
Came in around lunch time and doors were locked, when I called in they opened one door. As I walked in I was not greeted, I had to find someone for help and that person directed me to someone else that was very rude and not helpful at all. I was immediately dismissed and was told they didn’t have them without checking and then they walked away as I was going to ask for more options.
Open your doors during business hours and find more helpful and useful staff.
-
December 2024 by Daisy Flores
Should really be a 0 star rating for this store, heard nothing but bad reviews at this store, don’t greet you when going in the store, don’t even greet you when ready to check out, went in to return shoes I barely bought YESTERDAY, didn’t want to refund them, worst customer service, and then laughed at my face for wanting to return the shoes, poor customer service skills, store barely opened and already getting nothing but bad experiences in that location, DO BETTER JD SPORTS, HIRE BETTER WORKERS
-
November 2024 by Angela Hodges
OMG!!! So we were out looking for my daughter’s shoes for her 10th birthday photo shoot and BOOM, we walked into this amazing establishment in Cedar Hill, TX. We were greeted as soon as we walked through door. Aaron (A.J) was super helpful and very knowledgeable about the inventory. He answered all of our questions and I witnessed him helping others in the same fashion. The nearest thing bout the store is, Aaron (AJ) would send for a shoe and then BOOM, out comes Kierra (I hope I spelled her name right) with the shoe. She was very efficient and did everything with a smile. We also had the privilege of talking with Josh one of the mangers and he was also super helpful. I will definitely be back to this store. It looks like we have found our new go-to for shoes.
-
November 2024 by Gerardo Gutierrez
If I could rate it a 0 star I would!!! The grand opening was on Saturday 11/02/24! It was a complete disaster! The employees didn’t greet you at the door, also they were running all over the place like a chicken without their heads! You would ask for a shoe and they said they were bringing it, when you got to the front counter they said you never asked for it! They claimed to be sold out on certain pairs, but when you went back inside they were selling them again. Completely unprofessional! Today is Tuesday I went inside the store and they said I couldn’t buy anything because I already bought something on Saturday! Don’t waste your time with this location. Gregg did a terrible job and we know his family members bought all the pairs. He’s a reseller himself! I don’t understand why they don’t allow people to buy a shoe after you come in on a different day. The employees are a complete joke. Do better JD
-
November 2024 by Bryan R
Poor experience
-
June 2024 by Cathy Quinn
They don’t have any women’s gear and their kicks are a few and far between
-
June 2024 by Scott Emerson
Shaq was really cool and helpful. He needs a higher position with better pay or a new job. Good bless that brother
-
April 2024 by Kree Summer
Can’t wait to return back because I found another pair of shoes I want and the color is right. I cannot wait for my doctor to clear me so I can hit the gym up and back to working out. I love Nike shoes for a lot of reasons especially when I am walking miles!! I miss wearing my sports bra and shorts? I am a size 6 so whenever I get cleared I am returning and I come early in the morning. I do not like large crowds.
-
March 2024 by Krea Summer
Can’t wait to return back because I found another pair of shoes I want and the color is right. I cannot wait for my doctor to clear me so I can hit the gym up and back to working out. I love Nike shoes for a lot of reasons especially when I am walking miles!! I miss wearing my sports bra and shorts🤣 I am a size 6 so whenever I get cleared I am returning and I come early in the morning. I do not like large crowds.
-
January 2024 by Samantha Rayford
I had an question of a purchase I did online. My order was canceled and I couldn't get through to the customer service line. I called this store for help. Sergio answered my call and was extremely helpful. Thanks again Sergio ?
-
January 2024 by Julie Hernandez
Manager was so unprofessional, always in a bad mood and for what? For being clocked in to work? She has the sorriest attitude ever.
