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February 2024 by Benjamin Imarhiagbe
Great customer service
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February 2024 by Benny Rosario
A few months ago, the other shop could not do a front end alignment due to their alignment rack ramp was too high for my son's Nissan 370Z. Surprisingly, they recommended FIRESTONE just across the street from them. I was very fortunate that Firestone was able to do my service request just prior to the lunch hour . I am very satisfied with Firestone professional service, thank you.
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February 2024 by Tafina Adgers
They are honest, 4 tired and a Balance and rotation for a fair price. They did not try to mislead me. We have been using them for about 2 years and I have no complaints.
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February 2024 by Daniel Alatorre
I've been a customer to different Firestone locations and this location has been the best. I bought 4 brand new Falken A/T Tyres, got them installed fast. They also offered a free wheel alignment. Leo was very professional and offered great customer service. I will continue to do business here.
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January 2024 by Josette Works
Ash and his team here are truly amazing. The customer service is top notch. They listen to you when you explain the issue with your vehicle, and they go above and beyond to do everything to ensure your car is fixed and that you leave a very satisfied customer. I have been coming here for all my services on my car and am 100% satisfied every time. Highly recommended if you're looking for honesty, great customer service, and satisfaction.
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January 2024 by Sabrina Swift
Mo is great. He provided good customer service! Thanks Mo!!!
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January 2024 by Jessica porter
I want to express my utmost satisfaction with the customer service and impeccable work done by Firestone on my vehicle. The prices are competitive as the dealer quoted me 3x what Firestone did, and the staff is incredibly friendly and helpful. They consistently go above and beyond to ensure that their customers are well taken care of. I highly recommend Firestone for all your automotive needs. Thank you again for providing such exceptional service!
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January 2024 by Janice D
They are always under staffed
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December 2023 by ellena jackson
The customer service here is great, however Bo was exceptional. He was very accomodating, understanding and patient with my circumstances.
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November 2023 by Jeff Hutchinson
I had an incredible experience at Firestone in Cedar Hill, thanks to Ash and Samantha.They saved me from buying a new transmission, offering a cost-effective fix instead.Their friendly service and follow-up were top-notch. Highly recommend them for any car issues.
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November 2023 by Nathaniel Gonzalez
Staff here are very knowledgeable in the services they provide. They were able to replace my positive battery terminal clamp with no issue along with providing an outstanding alignment at a great price. Car runs like brand new!
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November 2023 by Shamar Joseph
I was having problems with my wife’s 2014 Altima, brought it here and they were able to get me in and fix the issues right away. Very reasonably priced along with great customer service. The owner goes above and beyond to make sure his customers are satisfied
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November 2023 by Anitra Campbell
Mr Ash and his crew took excellent care of my daughter Honda CRV. They went over and beyond to replace things on my daughter car that wasn’t covered by warranty and I really appreciate it. Mr Ash was honest and informative every step of the way. Very respectful and friendly shop.
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November 2023 by Ali
After Discount Tire attempted to claim that all four of my TPMS systems were malfunctioning and proposed a charge of over $300 for their replacement, I turned to Firestone. My vehicle specifically indicated which one was not working, and Firestone efficiently addressed the issue. In less than 35 minutes, Firestone rectified the problem without any additional unnecessary charges, a stark contrast to the experience I had with Discount Tire.
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November 2023 by Retisha Davis
Took my car here for repair and I was very pleased by the experience. Mr. Ash and his crew was very helpful and professional. He was also very personable and understanding.Service: Auto maintenance
