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October 2023 by Scott Newman
If you are looking for new furniture like couches, bed, living room and dining sets. I highly recommend making this you’re first stop, super friendly. They don’t follow you around asking questions and trying to get you in the first item you see, they you walk around and shop! A lot of furniture to choose from and very comfortable!
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October 2023 by Gwynda Cantlow
Very Friendly and just made me feel welcomed in the store. Allowed me to look around after introducing themselves and letting me know they were there to assist if needed. Checked on me also. I had two great salesman because I went to look one day and then came back on another day to purchase. Sale was given to Marcus and Joshua wrote everything up. It was a Great Experience at the Cedar Hill location .
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October 2023 by Roxanne Kirk
Joshua and Thomas are INCREDIBLE! Very very helpful and accommodating! I asked a lot of questions about dimensions, materials, quality, etc. and they were both very patient and willing to answer all of my questions.I felt very welcomed and was helped so much by Joshua’s and Thomas’ customer service! They made furniture shopping enjoyable for me and my family with their expertise, knowledge base of their industry, and willingness to help. Great shopping experience from the moment I walked in the store to delivery in my home.
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October 2023 by Tiffanie Thomas
I went to 7 different furniture stores including Home Zone! The customer service I received at Home Zone was top notch. The quality of furniture exceeded my expectations. After going to Home Zone 3 times in 6 days this last time Marcus Lindsay helped me make my final decision. His professionalism and expertise solidified my decision. The financing process was easy and he gave me all the pros and cons of each. I would definitely be back and also recommend this store in Cedar Hill, Texas to all of my family and friends.
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September 2023 by Isidro Gonzalez
Recently bought a home and completely furnished my master bedroom and living room with furniture from here and absolutely love it. Joshua attended us as we walked in the door and gave us plenty of time to look around until we knew what we wanted. He was great with recommendations and was very knowledgeable. Definitely will be shopping here again in the future.
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September 2023 by Dr. Roz Blasingame
I recently had an amazing experience purchasing furniture at Home Zone. The staff was friendly, knowledgeable, and helped me find the perfect pieces. They had a great selection of styles and the quality of the furniture was exceptional with attention to detail. The purchasing process was smooth and the delivery team from Home Zone was punctual, professional, and careful with my furniture. Their post-purchase customer service was outstanding, ensuring my satisfaction. Overall, I highly recommend Home Zone for its exceptional service, quality, and overall delightful shopping experience.
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September 2023 by Malik Holmes
Excellent customer service! Had the opportunity to work with Joshua on the purchase of a mattress and bed frame. Very genuine guy, not once did I feel that "Forced Salesman" Presence during our encounter. Will definitely be back when the time comes for future furniture purchases!!Highly recommend this location to anyone in the market for new furniture. The no interest timeframes were phenomenal
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August 2023 by Gayla T
At the Cedar Hill store, Savion was great to work with. He was very laid back, easy to talk to, professional and did not make us feel pressured at any point. In fact, we drove to other Home Zones, but chose to go back to Savion because he was extremely personable.The delivery process also went great. Kelly kept in communication with us, at least a week before our appointment. She responded promptly and was very courteous. During this portion of the journey, We received emails and texts to keep us abreast of the delivery status. On the day of, we were able to virtually track the driver as he made his other rounds, prior to arriving to our home.All in all, this was a seamless process and my husband and I appreciate the service and interaction from Home Zone. Savion, we will be back!!! ?*** Only the sofa and loveseat are from Home Zone ***
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August 2023 by A D
This review is for Joshua who was amazing. I called the store for some information on a couch and he invited me to see it in person. As soon as I walked in he greeted me with a smile and seemed as if he loved what he does. He even helped me rearrange their furniture so I could see what a different set up would look like with no problem. Overall great experience with him and made the buying process very easy. I have been looking for a couch for years now and thanks to him I was able to get one, thank you to Joshua and the HomeZone Team!!!! Definitely would recommend this establishment to future buyers** He even talked to me about my cats which I loved since not too many people in my life care for cats :)
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July 2023 by Mp P
Went in nonchalantly to browse and the entire staff was friendly, helpful and definitely not pushy! Joshua assisted us with any questions we had. I would definitely recommend coming here .. the sales they had along with the design and comfort of the furniture was top notch! 5 star recommendation! Will definitely return for any other furnishing needs! Jesse was also very friendly and helpful!
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July 2023 by edward pearson
My husband and I went looking for family room furniture and were extremely impressed with our experience. We had dealings with Gilbert, Marcus and Jesse. All three gentlemen were very knowledgeable and helpful with any and all questions. We were not pressured or bothered by any of the gentlemen.Prices were awesome. We will definitely do business with them.
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July 2023 by noemy perez
Gilbert was the best of help ! He was very informative, very attentive and answered all the questions i had. Joshua was also the sweetest & greeted us as soon as we walked in!! Love how they Mentioned “Thank you for shopping Texan” Highly recommend!!
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June 2023 by Ursula Evering
I had a wonderful experience with Keith. He helped me find a set even when I mispronounced it.On Delivery day, the experience was wonderful! Very professional and efficient!
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June 2023 by Dpahne W. Breen
Thank you Home Zone for our beautiful couches and rug and thank you Dornella Crews for all your help. Outstanding customer service 5 Star.
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June 2023 by Shahara Dunbar
Joshua "J Cole"....he's an awesome sales person. I went in for a twin bed came out with multiple items. He's very professional and even moved around furniture just so that I can see if I liked the set up. "J" got me in and out in no time. Very patient also had a great personality. Thank you so much!!!!