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January 2024 by M D.
I agree with other reviewers this location has bad customer service due to the management staff. I was told I could not return Christmas items because it was seasonal. Nowhere is this posted in the store or on their website. I had to call corporate and they had to contact the store. Needless to say, I had to return to the store which is an inconvenience and not good customer service. Then yesterday 1/24/24 once again, I tried to return a Christmas item and was met with the same resistance and also was told the holiday return policy was over. However, the Homegoods website it clearly states that the holiday return policy is through 1/25/24. I was able to return my items but it was not without conflict and a nasty attitude from the cashier who probably was JERRY, he name tag only showed a last name. Where's the customer service these days????
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September 2023 by Ashley
I used to really like this store, it used to be a calming environment and I was able to look around in peace. Lately I’ve been noticing tension in the air. I never once thought about it but the managers don’t seem like good people. I complimented a cashiers work ethic and she didn’t take the compliment just said we have a good team. Like no you don’t that’s why i complimented them specifically.
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September 2023 by Mr. Our Purpose Is Your Blessing
We had the pleasure of visiting HomeGoods with friends and family and had a pleasant experience. We were greeted by several employees who were very professional and courteous. As we walked around the store, we did not notice any slip or trip hazards. We did not find what we were looking for, however there are some really nice items to decorate your home or office."Our Purpose Is Your Blessing"
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September 2023 by Shelita Luke
I love ❤ shopping at this store ?It's so much to select from for your home. The prices are very affordable. I love the variety of comforters and sheets for your beds. Nice decors for just about every room in your house. I'm loving ❤ the Halloween decorations.
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September 2023 by Mario Garcia
I came here looking for something very specific and Jennifer went above and beyond to help me find it! Great customer service!
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August 2023 by Vivica Lewis
Went in the store today to return something that I purchased on Monday. I had a photo from my fetch app with the entire receipt on the screen and the lady that worked there said they could not take a photo copy of my receipt for a return. Who is walking around with a paper receipt these day. I always snap a photo on my app and throw the receipt in the trash. The receipt number, every number is visible on the picture from the fetch app, all she had to do was type in the number and bring the recipt up and print out another one. She refused to give me my 54$ back and told me she could only give me a gift card. This was my first and last time going in Home Goods. I asked for the manager and she said she was the manager. Anyone need a 54$ Home Good gift card?? She also said I could use it at Marshall’s and some other store. She was very RUDE!
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August 2023 by Charlotte Ingram
Good place to find unique things to bring out the best in your home, especially the rugs?
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July 2023 by Jason Germany
What a fun experience! Thanks to the fun guy who asked me why I didn’t get him a Starbucks yesterday. You were a great person and you really made me happy. Great sense of humor and I loved talking to you! You rock thanks!!!!’n
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July 2023 by Teri Pearson
Large inventory. Clean. Friendly employees. Back to school inventory is awesome. We'll stocked and presented beautifully
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July 2023 by Moe K.
The "manager" Jerry is a jackass and I'm reporting him to corporate. Rude, unprofessional and flat out lied to my face. As a paying patron the manager is there to decrease conflict. This child incites conflict. Should not be in management AT ALL very poor reflection pd the store. I will stick to Mansfield.
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July 2023 by Tracy Cistone
Great place to buy gifts! Staff are professional.
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June 2023 by Mona G
This location is always well stocked. I was making a gift box and needed hydrangea themed gifts for a box. They had so many options and some amazing food items. I always find treasures here. I was however, disappointed in how an older woman was addressing two young employees. I assumed they were new hires and both looked high school aged. She was giving directions and instructions in an overly exaggerated manner. She was loud and a tad condescending. She even made reference as a make employee walked by that if they didn't get their work done the gentleman would have to stay late and complete the task. I assumed this was said jest because the man said that had nothing to do with him. Everyone that is good or proficient at a task isn't always a good teacher or leader. Just my personal observation. Left a bitter taste but not going to rate the store poorly.
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April 2023 by shandu xui
Clean, organized and open. So many items so little money. A place where u can create the home u like with a budget that's small
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March 2023 by Thomas Cross
Adrienne has a nasty attitude! It cost the store $250 worth of merchandise over a pillow that had 4 tag holder to hold a ribbon in place! When I removed it the pillow tore. She rudely told me it didn’t leave there like that. Not to mention I had $300 of additional items I put back because of her way of not wanting to handle the situation! Like why staple a pillow 4 times!!!! I will be retuning the rest of the items I purchased and the credit card I was approved for!! She is an example of how not to handle customers! She honestly gave me racist vibes consider how she was following me around the store. Never ever will I be back!
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February 2023 by Patricia Charo
I would check here first for dog toys!! Yep, after any holiday, there are lots of themed dog toys.