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March 2024 by Kenbridge LLC.
All the servers were nice friendly and very helpful! Give everyone raise please good help is hard to find.
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March 2024 by dixson clard
Tonight experience it was beyond amazing came in with My wife and my Son Who had just lost 6th his baseball game and the African-American lady with the glasses, & big Poofball asked my son did he win he told her no and was sad about it she had she gave him a little lecture as she was making his sandwich he hadn’t smiled since his papa passing but man my son walked out of there smiling ear to ear nearly put me in tears only if she knew he hadn’t said anything to me or his mother but that smile meant everything it was such a welcoming and warming environment i’ll definitely be back soon I might bring his team Haha
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February 2024 by Michelle Hill
Placed an order over the phone with a nice girl, but as soon as my husband walked in he was met with absolute unnecessary rudeness. As my husband walks in with a smile, he is returned with a pound abrupt rude "what's up!" As if he is inconveniencing someone. Of course taken a back by the unusual greeting of this so called customer service, my husband let's him know he is picking up an order. The guy ask his name, he gives it to him and instantly yells "We ain't got no order for C****. Without doing any research on the order at all. The girl finally steps in and finds the order, which wasn't even put in or being worked on. Anyway he finally gets to pay and leave.Point is this place has trash customer service, trash communication. As far as I am concerned as high as prices are now a days, I'll be damned giving my money to any business that acts like we are inconveniencing them by patronizing their business. I will not be choosing this location again, that's what terrible customers service gets you in an already inflated economy.
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February 2024 by Cherryl Holden
My husband is a BIG cheese steak fan. It's very easy to order sandwiches for him because of this. I've ordered cheese steaks for him at different places all over Cedar Hill. It's been hard to please him until I went to Jersey Mikes. The first time I accidentally ordered the Mikes Chicken Philly and he loved it although he prefers steak. Then I ordered the Big Kahuna and although he loved it also he preferred Mike's Famous Philly the most. The sandwiches are made to order and taste fresh and delicious with the toppings you would use at home. They cost more than most of the competition but I don't mind paying for good quality sandwiches. The staff at this location are courteous, kind, and great with order accuracy. The wait time is minimal when ordering from the app. The 4 places where I used to order cheese steaks from the most haven't seen us since we started going to Jersey Mikes. Most importantly my hubby is happy with his favorite cheese steak.
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February 2024 by Christine Crooks
I love the fresh made sandwich. Great rosemary bread. The "juice" is my got to seasoning on it. I love the twang.We arrived, no one ahead of us, 2 men and 2 gal at the front, the gal did not say a word just stood at the register the whole time. 2 men kinda spoke, 1 was cutting and I assume it was a to go order the other just watched him. It was a bit weird, awkward for me.
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January 2024 by Shelbe Tamia
Terrible service. Destroyed my food. Everyone in the store had such a nasty attitude. Even the manager called it out while I was there. I usually tip, but I was so disappointed by the inability of the sandwich makers to just listen. I wanted a simple turkey sandwich wrapped twice because of the liquid from doing mikes way. Usually this is no issue. Today, I had to repeat myself 3times to accomplish this. My sandwich was completely destroyed due to how rough he handled it while wrapping too. I was also the only person in there, yet they were rushing to get me out. I was barely able to enter my phone number. What a complete waste of money. No one deserves to be treated this way. I’ll never return to this location.
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January 2024 by Kristin Abraham
The Philly sub is so good. I am seriously thinking about going there again today.
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December 2023 by Jason Sherman
I love the store employees and manager. The food is always good!
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December 2023 by Nicci Jackson
You can never go wrong with the #3 Ham & Provolone served Mike's Way ?. Everyone's always nice every single time, no matter who's working that day. It's always clean and never a wait because the line (1 or 2 people) moves fast.
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December 2023 by Gmoneyfashion Gmoneyfashion
I'm from Jersey, been eating them 40 years ago, it a "clean" sandwich, made from real akiline bread, fresh grilled, not warmed up processed meat, and the rosemary bread BLT??Parking: I'm a disabled veteran and there's only 1 need more ?
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December 2023 by Amoni Hearn
Terrible customer service. The order was 40 dollars and they did not follow directions or provide me with my correct order. I will drive to Midlothian instead.
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December 2023 by Calvin Wilson
Bought a nachos cheese bowl but had little lettuce and onions plus no jalapenos. Still a tasty meal.
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December 2023 by Marlee Milke
Very friendly! Sandwiches are great! Highly recommend this location!
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September 2023 by Eddie Hall
I’ve been going to J.M.s since around 2011. I’ve eaten all over the metroplex and always had great service till I Visited here on 1382. There were two guys that knew what they were doing, the women all need to go Jersey Mikes School again. I placed my order on line. It said it would be ready at 6:37PM. I gave it 5 minutes for good measure. I sat in that store for 35 minutes and watched a complete joke of a store. Then they bagged up to go orders and just sat them on the counter not bothering to call names for the orders. While waiting I asked another man waiting, if they normally had their act together. He said no he would drive to Grand Prairie since they are open now.
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September 2023 by Jeri B.
I had the Jersey signature sandwich... the bread was soft and fresh. My husband had chicken Philly. Very tasty!
