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September 2022 by Mario Retta Jr.
I would never recommend anyone to shop there because they're short staffed of workers and the managers don't care well being of their employees. Especially Jackie Ryan who's head of the union and just a cashier and not a supervisor and she puts down anyone who can't do their job right and one day she falsely accused a black woman for stealing a case of water.
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December 2021 by Marlene Riggins- Vargas
Order grocery pick up at noon today for pickup 5-6pm. A girl from Kroger calls me at 4:41 to say my pick up won't be ready till 7:30pm. I said ok, but wasn't really happy about it because this was for tonight's dinner but knew they may need a little more time. Showed up at 7:30pm they came out and said we are getting your cold foods together. Called them back at 8:00 pm they said that they still needed to get the grapes and milk. Its been an hour waiting 8:30 tried to call back and they didn't pick up. Tried to call into the store customer service just kept ringing. Called the number on the sign again and they said they need another 10 minutes that was 8:37. This store is the worst in customer service. Got the food at 9:02pm.I will not order from them again. I had to order pizza because of how long they took. Terrible service, if you can fulfill the orders close the option.
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November 2021 by Janean Wadley
I would like to highlight the hard-working staff at Kroger Cedar Hill, especially the Manager Ms. Dana. As we all know the industry has been hit hard with labor shortage a mist covid. Many are stretched thin to meet the demands of the public by working long hours and hustling to keep shelves stocked. Please show extra kindness and grace to our grocery store employees during these times. They are the unsung heroes
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October 2020 by Calvin Buycks
very clean store and well stocked
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July 2020 by Mario Retta Jr.
Friendly customer service and especially our manager Cheri who can tough but doing this job along time and always have our back and especially mine and thank you, Ms. Cheri.
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June 2020 by Melody Gonzales
Get some honest people behind the customer service desk
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April 2020 by Arie Petty
Today, this Kroger looked amazing. Everything was fully stocked and front facing. With everything going on it was refreshing to see. I wanted to take the time to tell the team good job and stay safe.