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October 2023 by Christian Mills
I’ve been coming here since 2018 a very loyal customer until this last encounter I just had I paid for full set acrylic with gel which is already expensive and did pedicure gel as well ! I went to a lady named Heidi for my nails on September 14th 2023- today is now September 22 and why has 3 nails already came off ?! The first nail came off with me washing my hands !!!! The other two while folding laundry I could have sworn I paid for acrylic not press ons . Then what makes matters even worse in the process of me getting my pedicure the lady literally pushed the utensil into my big toe which it start gushing bleeding as she proceeded to hurry and whips it off as if I didn’t see the blood or feel the pain then kept on working in that same spot she just hurt me at . My toe was continually bleeding and swollen and sore for a week with me wondering if my big toe nail was going to fall off ! I called to give a FYI on my service and what we are able to do to accommodate since I was only in Dallas to visit my mom but the manager or whoever was extremely rude and rushed me off the phone and over talked me the whole time ! Very disappointed with this serviceServices: Acrylic nails
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August 2023 by TJ Sanders
This use to be one of the better nail shops in Cedar Hill. They took pride in their work and was courteous however that is no longer the case and hasnt been for several years. I attempted to give them another chance today but no change. I spent over $150 on me and my guest only to leave with grit and dried acrylic on my hands and the nails were inconsistent. When I kindly stated my concerns, they simply ignored me, or said they weren't finished yet. Final outcome unsatisfactory. I gave 2 stars only because my guest (who is six years old) liked their nails and the older lady who did her nails was at least cordial.I will never return and refuse to support these businesses with no integrity, poor service/attitude and has no respect for the demographic in this area or their hard earned money.
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June 2023 by Bettyboo Mejia
I'm a fair believer on 2nd chances even 3rd chances..but I will definitely not come back and not recommending this place. I try to explain I was not happy and they didn't care about what I was asking. I ask for a pink color and I choose the color pink and they put a red color arguing with me that it was pink. I wish I could post the pic and he didn't even file my nails and was do interesting on his cellphoneService: Dip powder
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April 2023 by CMONE WINGO
So, a woman named Mai refused to do my pedicure. I'm pretty sure it's because she doesn't like black people. Or maybe just me. She looked at me and said no. WTH? This is beyond disheartening!I've been coming to this place since it was built years ago by Tammy, the original owner, and never have I ever been refused service. I pay and tip well. Always pleasant, but because of the color of my skin, she has refused to touch me. Bewar, there is prejudice EVERYWHERE! If I could give a zero, I would.
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February 2023 by Maria Rojas
I went in today 1/20 to have a full set,But the whole salon had an odd smell maybe like SEWER! I don’t think I would be back ever again as it cause a headache be mainfull of your customers as we go here to relax and not get headaches from odd smells!Service: Acrylic nails
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December 2022 by Jasha Manuel
My nail broke two days after it was done. I went in a second time to repair the nail and now it hurts. one of the nail techs was rude and was charging me extra for nail color, length, and acrylic which was not included on the price sheet. They over charge you for nails and the nails do not last long.Services: Nail repair
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December 2022 by D. Cashalle Joseph
LaBella has been my ONLY go-to for over 14 years! Walk-ins are welcomed, but I suggest scheduling an appointment. Ask for Melissa!!! She does wonders with wax! ?
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December 2022 by Jasmin B.
AVOID!!!! The older Asian lady with purple/black short hair and glasses is disgusting. She was rushing me to pick my color I hadn't even been sitting for 3 minutes! She literally lifted the arm rest from where my arm was and put her HANDS on my BELONGINGS to get up. She hadn't even introduced herself to me or even bothered to ask for my name.
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November 2022 by Carolina Hernandez
So I went to get my nails done for my bday it had been awhile since I had gotten my nails done so of course they stuck me with the guy to do my nails took about 2hrs ! It was suppose to be a brown hombre color and he the color all wrong! I'm very sensitive he was so rough, they charged me $55 and my nails didn't even last a week they were already lifting! Not to mention it's painful getting them off due to him packing my nail bleeds while filing them sorry but not worth it not coming here anymore .. over charge for poor service.
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October 2022 by Chantal B
TERRIBLE EXPERIENCE. TRASH BUSINESS.Please believe the other 1 star reviews. If I could give less than 1 star, I would. I went to this nail shop for the first time on 9/6/2022 to get a pedicure and gel manicure around 6:25 pm. The shop closed at 7:30 pm that day. The owner and manager helped checked me in and they agreed to having both services done. I waited for 15 minutes before a worker came and then the pedicure was started. No problem. The owner left around 7 pm and then 3 workers left after her like the building was on fire.So, that left 2 nail workers and one of them being the lady who was doing my pedicure. She was trying to rush my pedicure because she saw her co-workers leaving. I asked her to slow down so that I can get the service that I'm to pay for. When she was done with my pedicure, she packs up her work tools and she's mumbling in her native language. The manager comes from the back to tell me that the worker is not doing my manicure because it was getting too late.No one said anything to me about not doing my manicure beforehand. They agreed to do my pedicure and manicure and decided not to once the owner left unbeknownst to me as they spoke in thier native language. The manager said she thought she was also going to do my manicure, but the lady who did my pedicure was saying that one of the other workers was suppose to do it.When the cat's away, the mice will play.Needless to say, it got ugly from there.They have internal conflict in this business that they pass down to the customer.SAVE YOUR MONEY and TIME, and DONT PATRONIZE THIS BUSINESS. THESE FOLKS HAVE NO INTEGRITY.I hope karma pays them all a swift visit.
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September 2022 by Krystal D.
Have been coming here for years. Got my usual dip and after a few days, all my nails started chipping. Was going out of the country and couldn't go back. When I got back in town I went back and the owner was at the desk. Told her what happened and she just laughed. Asked who did my nails and proceeded to sit me down with somebody completely ignoring my concern. All the while talking on her cell phone. Didnt stop to apologize or anything Was only concerned with making money and me sitting down. Hopefully it was just an off day with the nail tech but the owner was ridiculous in how she handled me.
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August 2022 by KaNiya Higgins
My first time coming to this place and I will not be back. They charged me for a pink and white fill but only the filled the pink portion of my nails. Danny lied and said he did both but he didn’t. Also lied and said he shaped my nails he didn’t just made them shorter. They did refund me $5 for the shape but not for the white fill I didn’t even receive.Services: Acrylic nails
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July 2022 by Popy P Little
Melissa did a very good job on my daughter’s nails
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July 2022 by Kaylee Ferguson
Tried this place for the first time, will not be returning. My nails look so bad! Had to go back to get a repair after one day and they basically were aggravated and just rushed and put a nail on with the gel color all on my cuticles it literally looked as if my daughter did it . The lady who did my daughters was rude and inpatient and didn’t even try to make them look nice. Definitely go elsewhere. The front desk girl was nice, but the actual nail techs do not do a good job and just rush you out and just overall have a bad attitude and no pride in their work and do not care if you are satisfied or not.Services: Acrylic nails
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June 2022 by yesenia moreira
Came to fix a broken nail, and it’s been half an hour waiting for the nail tech that did them before, I asked if someone else can fix it and lady in the front tells me “NO because he’s the only one that can do it” this is honestly ridiculous because I told her that I’m paying I’m not looking to get it fixed for free. Last time I come here
