Metro by T-Mobile is noted for its amazing store and customer service. The staff is polite, patient, and knowledgeable, ready to answer all questions. They truly know phones and get things done correctly, providing outstanding service. Employees are soft-spoken and excellent at attending to elders. This great service makes customers want to return and refer others, with some saying it is the best. However, one point of dissatisfaction is that an upgrade costs the price of a regular phone, which feels like unnecessarily buying another phone. Overall, the store receives high praise for its consistent and expert customer care.
Awesome customer service from Faisal. Better then AT&T service help.
February 2026
F. Was very helpful, friendly and knowledgeable. Great customer service.
September 2025
I went to buy internet box and phone the guy over there give me excellent service and best promotions from all other store he help me set up my internet box help me to create g mail ID stuff I highly recommend this place if someone want good promotions