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September 2023 by linda rayson
Some of them are really good..the one in the last chair past the desk is really good. The one in the middle chair was awful. I went for eyelashes and light make up concealer, and she had me looking like a clown..pencil in eyebrows one was up and the other down..eyelash was not on right..I told her to take it all off. She should not be servicing anyone. She is rough when she applies. So I advise not to go to the one in the middle chair.
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September 2023 by Justice Brown
The customer service is always good but how good my eye brows are isn’t consistent. Sometimes they turn out great sometimes I feel like I’m giving “The Rock” eye brow
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July 2023 by Dabrownbarb -_-
I went to go get henna and I showed the woman a picture and she said she could do it.When she started doing it I tried to give her the benefit of doubt but it was not my design.I still payed and went about my day coo.The next day it was faded,she didn’t give me any rules or precautions to follow so I’m definitely confused as in why half of it is gone.
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July 2023 by Lina Rubio
They Shaved my eyebrows badly. They told me that my eyebrow was already like that as if I don't see myself in the mirror everyday. They also don't do the eyebrows like you ask it for. I don't recommend going here if you love your eyebrows. Bad customer service.
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May 2023 by Raycia
I was able to see behind the scenes how this place really operates because I worked there and when I didn’t go back because I have INTEGRITY, Salma never paid me. And of course she blocked me when I reached out and inquired about it. One, they don’t allow clients to see what’s being out on their skin which is a big red flag for me since people have allergies and they don’t use consultation forms (they just keep a few forms in the back). They use dollar store and Walmart products like equate and charge out the a$$ as if it’s a professional service. Don’t be fooled by the fancy looking machines. Two, they have people performing services outside their scope of practice. Three, they reuse disposable implements on clients such as spoolies/mascara wands and keep them in a bucket where other people’s body hair has collected over time. Four, they only rinse towels between each client for facials. They don’t CLEAN them. Same with makeup brushes. Five, they have hand sanitizer out but not once have I ever seen them sanitize between clients. That big bulky machine you have to walk through means nothing and is just for show. I could keep going but I’ll refrain so I don’t appear bitter for never getting paid for the work I did and client I brought in. I could’ve kept my paying clients to myself. But they’ll still stay open for business since they’re so conveniently located at the outdoor mall where people go to spend money. Very horrible to do people that way. I should’ve known when I realized I was the only black/mixed person there smh.
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December 2022 by Armani Baskin
Like everyone else is saying, I been coming here forever and just recently this new woman started doing my eyebrows a way I don’t like and tells me I can’t get the shape I always get from THEIR SALON, so I will be going somewhere else
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November 2022 by Taylor Wooten
I’ve been going here for years. Only two lady’s that do well, and I don’t know their name. Currently (November 2022) a new employee cut my eyebrows and did a horrible job. My left eyebrow is obviously missing a patch of hair but the lady insisted on saying “ you don’t have hair “ over and over again in front of other customers. She didn’t give me a receipt after I paid.
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October 2022 by Symone Johnson
I have been coming to this establishment for years. And the last few times I’ve had terrible experience with 2 different eyebrow technicians. Causing me having to constantly “re- grow” my eyebrows from their mistakes.Today I specifically asked the lady to start with the eyebrow that I liked in order the match the other eyebrow to my liking. She did the exact opposite and thinned out my eyebrows. I completely dissatisfied with my service and would not recommend this establishment.Service: Eyebrow threading
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October 2022 by Dana Griffin
I made a brow appointment in advance, showed up for it only to find that they did not have it on their books. What made it worse, out of the 3 very rude employees that were just sitting around talking, not one of them even attempted to assist me. Not one of them even offered an apology for the oversight. I will never go back.Service: Eyebrow shaping
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October 2022 by oxoxlg
She ruined my eyebrows ? , the lady waxed my eyebrows and then she started threading , when I specifically told her only wax them and now I have a bold spot on my eyebrow.
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July 2022 by Lisette T.
I'm very disappointed in the manger, I've come here for 5+ years. I usually go to Pam and call to make sure she's there but today i didn't and i thought i barely caught them open so I'm thankful for that. The site says 10pm and she kindly let me in and i checked in then she gets me from the waiting area and said i came late and they close at 7pm and i told her sorry i usually call and she ignored me and started on my face pressing so hard & ripping the thread multiple times on my lip & eyebrows. I felt like I got sliced all over my face. Then she gives me the mirror and my brows are small with a new shape and disagreed and didn't put aloe on my face, we go to pay which i had no issue doing but she acted some kind of way like if i wasn't.... And i still tipped her after checking me out another customer comes in and she kindly takes her back and tells her she closed at 7 and I'm looking in the mirror cleaning the hair off my face with the Kleenex and she tells me i can leave that their closed and starts speaking her other language and i told her she was being rude and left. I'll never go to her ever again and will call to make sure Pam is there.
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June 2022 by KeAnthonette Wyatt Giggins
DO. NOT. GO. HERE! Ive been going here for close to 10 years and they have messed up my eyebrows for the first time and tried to give me a pencil and say let them grow back and we can TRY to fix them.Service: Eyebrow threading
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June 2022 by KeAnthonette Wyatt-Giggins
DO. NOT. GO. HERE! Ive been going here for close to 10 years and they have messed up my eyebrows for the first time and tried to give me a pencil and say let them grow back and we can TRY to fix them.
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May 2022 by Jasmine M.
Why put that you close at 9pm on Saturday's if y'all are gonna close and lock the doors before 8:30pm and not even put a sign on the door stating WHY?
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April 2022 by Diedre Parker
My brows has NEVER been threaded this thinly in my life. They honestly look worse than they did before I walked in there. You know how they have you to look at them to check? Well, there was like 1 hair that I wanted removed from each brow. I should have just gotten up and plucked it when I got home because the mess I've been left with is ridiculous. She left the very beginning as think as it should be and then just took way too much hair off. I tried to fill them in and I've just given up.I'm not saying everyone is bad in there, but the lady in the 1st chair right in front of you when you walk in, is the one who did mine. She wears only a face shield like someone else mentioned. I'm so disappointed.
