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February 2024 by Contessa Smith
The manager at the store was amazing. 10 star service. Helped me save so much money and helped me to my car. I believe his name was Charles. Excellent
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February 2024 by Alexander Scott
Daniel was very helpful amd knowledgeable about the aquarium fish. Made buying a fish easy.
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February 2024 by Lex B.
I had been going to PetSmart for about a year for my Cavapoos grooming. I decided to switch it up and try Petco. The cost seemed to be about the same. We walked in and I noticed a lot of dry pee spots throughout the store an a LOT of barking as we neared the Groomers. I was starting to be a little hesitant to drop him off but after waiting in line a good 8 minutes or so, we both calmed down a bit. I made an appointment online for the brush n bath and knew the price was going to be about $80. I told the gentleman at the front that my pup also needed his nails cut bad and he upsold me on the Essentials plus. (They really do try and upsell here and will try to get you to do the membership package and bill you every month.) My total grooming was $93 but let me tell you it was THE BEST GROOM my pup has ever had!! His fur is so soft (even after a week) Bailey did the best job. I don't want my pup to loose his curls so I just like him to be air dried. I've requested this before at Petsmart an he was given back to me damp with no real type of cut what so ever! It was horrible! I will continue to go to Petco and ask for Bailey!! All the dogs that came out from being groomed looked great! You even get the 8 groomers free! Thanks Bailey!
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January 2024 by Kevin O. Watson
Very smooth and professional!!
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January 2024 by Thomas Speaks
outstanding
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January 2024 by Cherryl Holden
Popular items are always out of stock. Customer service is meh at best. I would go to this store first since it's in my neighborhood. Now I drive up Hwy 67 to the next exit and go to the pet store there for a better selection and better service.
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January 2024 by sonja Craver
Horrible customer service! I took my 11 month old Goldendoodles in to get groomed and was told that they could not take him because the husky dog was barking and it gave the other dogs anxiety. Donna isn’t experienced to handle a goldendoode she should find another job.
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January 2024 by Tiffany N. Barber
The grooming department and management are HORRIBLE! I had to wait for someone to come out after waiting several minutes for my dog’s grooming appointment and they say that I was too late! The girl finally came over saying we can reschedule and wouldn’t answer my questions went back to talk the groomer and came back out still wouldn’t answer my questions of why and what is too late so I got the manager and it took him 15 minutes or more just to explain what she could’ve said in 1 smh. My point is I got turned away for no reason other than them wanting to not do their job. My dog’s appointment was at 4:15pm and I was late but within the 15 minute mark but since no one was at the desk and I waited for a someone they counted time against me and refused service! Not fair and I will not return because I’ve always had to wait a long time for someone to come over every time I go and this was the last
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January 2024 by Andrea Burkley
My daughter took her dog ? to get groom and I picked her up . They did a great job ?? ??
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January 2024 by Tuwanna Hodges
After getting home last night I noticed my dog’s eye is extremely red and a huge cut over her eye. My dog is only 7 pounds and I was charged 120 for grooming with vital care membership
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December 2023 by Tonya Williams
Today, 12/10/23 I just finished up a 6 week puppy training with Christina at the PetCo in Cedar Hill, Texas.My words do not adequately describe the extraordinary puppy trainer Christina is for pet parents like myself. She cleared up a lot of gray areas I had about “how to train my German Shepherd puppy ?”.Bella and I adored Christina. ❤️I am so grateful I took the time to learn and apply the methods she taught me and Bella. Going forward, I feel much more confident and comfortable training Bella and I owe it to Christina. I am so impressed with how simple she made the training.I highly recommend asking for Christina when setting up your training sessions with PetCo. You will not be disappointed.⭐️ ⭐️⭐️⭐️⭐️
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December 2023 by Tonya W.
I just finished up a 6 week puppy training with Christina at the PetCo in Cedar Hill, Texas. My words do not adequately describe the extraordinary puppy trainer Christina is for pet parents like myself. She cleared up a lot of gray areas I had about "how to train my German Shepherd puppy ". I am so grateful I took the time to learn and apply the methods she taught me and Bella. Going forward, I feel much more confident and comfortable training Bella and I owe it to Christina. I am so impressed with how simple she made the training. I highly recommend asking for Christina when setting up your training sessions with PetCo. You will not be disappointed.
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November 2023 by Freddy Yzquierdo
Ordered some dog food for my puppy and was easy and convenient. Was super easy to just go in and pick up. The young lady was very professional, she asked me what I was picking up and I told her and she didn't hesitate to go and get it for me. So I will definitely ordering my dog food from this petco. Thank yall so much.
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November 2023 by Charlie Fischl
Grooming, 51/2 hours & expensive. They did a good job but it took way too long with a appointment. Nearly $100&were not gentle with my puppy.
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November 2023 by Toby Van Osdell
I have been coming to this Petco for years and recently they moved the live crickets from behind the register to over by the fish. Problem is there is never in the fish department to help. At first I thought this is new they will get the hang of it. Nope, they still haven’t figured out how to help someone within a 10 minute time frame. The fastest response I have ever gotten was when I was getting my own crickets and someone magically ran over and said you couldn’t. Please put the crickets back behind the register.
