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November 2023 by Jinaya B.
They're service is POOR & EVERY time I come there they NEVER accept my clothing . It's getting to a point where I feel discriminated against because of a recent incident that occurred with me and their workers. 0/10 by far the WORST Plato's..
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August 2023 by Oscar Hernandez
I recently visited the Plato’s Closet in Cedar Hill and was amazed by the service. Right when I walked through the door, I was welcomed by all of the employees on shift. It was not a phony hello, they all spoke with happy, warm toned voices. I was shopping to find an outfit for the Barbie Movie and found everything I needed. They had an entire wall of completed outfits which made my visit quick. I went to the front desk and was met with a kind hello, a speedy check out, and a kind hearted goodbye. Will definitely be coming back some time soon for any clothing needs!!!
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August 2023 by Holly Walker
Love it! So many great finds. Well arranged. Big selection, it’s worth to shop here.
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August 2023 by Suzette P.
My two teenage daughters and I had a bag each to sell. They were very nice and helpful to get us started, as it was our first time to sell. We shopped in the store and found several cute things While they went through our items. They bought 13 of our items and we were happy with that. Very nice customer service and clean store too.
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July 2023 by PAMELA COOK
I took 4 DB totes, 2 MKs, 2 Coach, a Wilson Leather Jacket, 1 pair of Kyrie, 1 pair of Jordan...between 1-3 years old, clean, no scuffs, GENTLY used: they offered me $72... then had the nerve to have already put price tags on the items to shelve totalling over $400. That 3Xs the price they were offering me, crazy. I took a pass, will keep using Poshmark.If u pay low, at least not sell high, no different than retailers.
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June 2023 by William J. London
Absolute worst experience I’ve ever had at a Plato’s closet. Brought my son to shop and they turned the lights out at 5:30p. Closing time is 6pm…I asked why the lights were off and was told that they do that to let customers know they are closing. The store isn’t that big…So I’m confused as to why this is the method used to notify your customers that the store is closing soon. Shopping in the dark is not an ideal experience. Whoever the franchise owner is should address this with management ASAP! Is extremely unwelcoming!
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June 2023 by Maria Yessenia Garcia
I went in to sell clothes , I felt like most of the clothes I had was in good shape and quality , they called me a few min after that nothing was taken , yet they have dirty and clothes that is already older and not in good shape , makes no sense Plato closet in cedar hill needs to do a better job with also serving their clients and in a polite way , you go in and their all so moody except for one worker there .if I could give it 0 stars I would definitely do it
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May 2023 by Bop Bo
Very unapproachable staff members, I tried to ask them a few questions because it was my first time selling there and no one wanted to answer my questions. They rolled their eyes and if you try to stay and look around they watch you like a hawk as if they were doing something with your things.I also was very uneasy with leaving my merchandise with them because I heard that they will steal your clothes out of your bags and tell you that they didn’t want anything that you brought. They gave only 37.00 for 9 pairs of pants and a bunch of other items, and I could have sworn some other items that was in my bag were taken because I had a lot of things 3 bags full of things. All in all, this place and employees felt very sketchy and I had missing items and I will never return. This was a sad upsetting experience! Be careful with this store I would give it no stars if I could.
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April 2023 by Morgan Dupreey
I came in for a sell and only 2 minutes after 7:00 pm and still couldn't make my sell wasted time and gas !
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February 2023 by Kristia golightly
❤️I LOVE this store! It's always organized and smell nice. The deals are little pricey, but if you compare to orginal retail price you would understand that it is a steal. I just bought a pair of air forces for $65. I don't know about you but compare to other locations they have a better shoe selection for both men and women. Like most places the workers aren't perfect ( they are human), but they were very helpful on helping me find a outfit.
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February 2023 by Amberleigh Merimon
Staff in the morning was not very approachable and did not seem interested in helping me. Made me feel as if I was bothering them. I had high-quality jeans in stacks, and they wouldn't accept them or even look at them.
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January 2023 by CYNTHIA REED
Don't ever go there to sell anything I took ten pairs of never worn shoes I had and they wanted to offer me 11$ might be a good store to shop in but they are like the pawn shops I guess they will low ball you and then turn around and sell your stuff for more money. But that's how they all do I guess
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January 2023 by Traveling 4GoodFood
I took my daughter here to shop today. And I overheard the clerks bragging as they went thru clothes someone brought in. They are literally STEALING. The one clerk told the other girl, "haha if the clothes fit you and you want them just give them(seller) cash for a few things and take home what you want.They don't care they just want cash" so warning if you take stuff here get an itemized receipt so you know you're getting paid for what you bring... plus the company should check their employees....terrible staff here
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December 2022 by Evelyn S.
I've been here a couple of times and only one time I've made a purchase and it was a cowgirl belt other then that there is no quality clothing or footwear. Management needs to look closely at the employees that are accepting merchandise as profit. There are dresses that have been damaged my what looks like Clorox and how does the accepting employee not see that? They have handbags from my grandma's era. I will no longer be driving to this Plato's clearly whoever is managing this location had no regard for the company or the quality that's being offered.
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November 2022 by Stacy Avila
Absolutely poor experience. Decluttered winter clothes and went in with already low expectations due to tiktok videos I have encountered and decided to check it out for myself. I took pictures prior to my visit to compare what I was selling vs items they purchase and resell. With that being said I was already familiar with items I was dropping off. Signed up to receive a text and chose to stay and wait while I browsed the store. I ended up receiving a call and told my items were ready for pick up and that unfortunately nothing I took in was what they were looking to buy. I went up to the counter to collect my items and was asked for my name and tried handing in my ticket when I noticed two of my skirts on their counter as the associate said she didn’t need my ticket and I was confused as I said well those are from my bag. At this point I was already convinced they were trying to keep some of my items without paying me for it. There was no point in reacting so I just grabbed my bag and left. Leaving with an already bad impression of this place about a few minutes later I received another call from the same associate stating there was a vest with designs left behind they must have “forgotten” to put back in my bag and I said I would be there in two minutes. Again, I just went in and grabbed it and left without making it something big. Maybe it was an honest mistake on their behalf but then again I have my opinion at this point I don’t feel like it was a coincidence.First picture is what was “forgotten” to be put back in my bag after telling me my items weren’t what they were looking for. Next few pictures items I took in versus what they actually buy and resell ?You can definitely purchase a brand new Columbia jacket/sweater for $30 if not less at the outlet!
