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January 2024 by Bea Ramirez
Great place to buy your fur baby's needs, items like bedding and cute sweaters at great prices.
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January 2024 by Milton K (Stangbanger racing)
Madhouse! Seriously long line to check out that was nearly to theback of the store. Hire more cashiers.
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January 2024 by Deshaunn Roberts
Messy store but was Xmas holiday
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January 2024 by ALBERTO PEREZ
Small Ross, great for a fast shopping
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December 2023 by Lisha Brown
I’ve call the store several times and no one ever picks up the phone, no matter the department. It’s ringing several times before cutting off. Poor service in that area. Why have a number to call for assistance that you never have anyone to answer?!!!
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November 2023 by Logan Orso
Caren was extremely unprofessional, she was on the phone with both AirPods in the whole time while checking us out talking about how she “finna add someone to the call” I am extremely disappointed with this employee!
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September 2023 by Jessica Burroughs
I don’t normally leave reviews but I am saddened and upset with this store. My husband and I stopped by to shop around. We found some some items I wanted to try on because every item fits differently. I will not buy if I cannot try it on. I walk to the fitting rooms and I’m immediately told “we’re closed”. I asked “what time do you normally close the fitting room” . The lady shrugged her shoulders and tossed up her hands. “ so you just close whenever you want to?” I asked to put my items on her rack for return so I didn’t miss place the items I couldn’t buy. My husband and I immediately left even though I wanted to shop in the home goods department. It’s seem like this Ross cares little for customer service and is doing fine by turning business down.
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September 2023 by nicole simmons
This was the neatest & well organized Ross Department Store with PHENOMENAL staff that I've ever shopped in...I was literally blown away the floors were clean (WHITE) everything was spaced out not bunched up like all the other stores. This Cedar Hill location hands down is the top dawg Ross
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September 2023 by Olivia Mitchell
Stuff was nice and store was fairly clean and the selection was okay. Left with 2 of the 5 items I tired on.
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July 2023 by Suzi Carlson
The story is clean and mostly organized. It's hard to figure out which aisle I need to be in for my size.
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July 2023 by Ess Kaye
Most of the staff is great. The supervisor/ lead cashier is not considerate at all. I have MS and went to the nearest place to check out, out of the way but noticeable. I had used all of my strength shopping. The leader insisted I go through the zig-zag , it was a New Rule, and she insisted I do it. The other customers motion me to go ahead and get checked out. I had enough strength to make it to the door and was about to leave my purchase behind. As I was making my way to the door, she then had a change and allowed me to check out before leaving all of that stuff there.
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July 2023 by Margarita Diaz
This store is so dusty and messy no management, and very disorganized, everything on the floor, has never seen something like this. Negative so badly
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June 2023 by Kimberly A.
An associate informed me to "just bring my receipt " the next da to get my senior discount. When I returned with the receipt, the manger on duty was brry rude & unprofessional! She rudely told me that she don't know who would say that. I described the associate and showed my receipt, she still refused to acknowledge the employee. She was very rude and walked off while I was talking. Another employee refused to give the managers nam, had no name tag & when she gave her name she said "if you want to believe that's my name". I recently relocated to the area and I've never had this experience at any Ross store!!! TERRIBLE CUSTOMER SERVICE!!
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June 2023 by Carlos Dannennerg
Worst customer service. Wish had the chance to do none. Very unorganized and place is in a big need of cleaning. And no even talk about cashiers. Only one and over 15 people in line most of the time.
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February 2023 by Mr. Our Purpose Is Your Blessing
Had the pleasure of visiting Ross Dress for Less with friends and family. We were looking for a jacket for a family member. Staff here was very nice and helpful in finding the items we were looking for. The store was not too crowded and was clean and orderly. We had a pleasant visit and did not overpay for a jacket.