-
July 2023 by Karessa White
If I could give this store zero stars I would. I went to this store today to cash three Ruby 7s scratch-offs that I purchased from this location in a bundle of 6 tickets (#45,46,47,48,49,50). I won $20 on two of the cards and $200 on one of the cards. Now, I don't play or buy scratch-offs enough to know all the ends and outs, so I want to thank the bystanders who were in the store helping in the situation.I went to the store handed the girl behind the register my tickets. I watched her scan the tickets in, three slips or pieces of paper printed out, I saw her ball one up not thinking anything of it. I looked down at the machine and it read -$40.00. Instead of -$240.00. She handed me back a ticket and states she cannot cash the card because she doesn't have enough money in her register. I left and went to AA Stars Food Mart on Belt Line. The lady at that store scanned the card handed me a slip and informed me the ticket had been cashed out. She stated, "someone has already cashed in this card." So, I went back to this store and this time a man was behind the register. I explained the situation to him. The girl stated she canceled the transaction for the $200. I asked the man to show me the tickets she had stapled together and as I am looking at the tickets I noticed the card she handed me back wasn't the $200 card, it was a $20. After about 30 minutes of back and forth and the girl stating she now never scanned the ticket. I informed the man I would call customer service and request an investigation on where the ticket was scanned in. He gets on the phone to call someone and then offers me the $200. He stated "I will just give you the $200." By this time my husband had entered the store and told the man, "you are not giving us anything, we won that money."I am going to report this situation to The Texas Lottery. Because this is fraud and scamming. Who knows how many people they have done this to. This is unethical and I would hate for anyone to go through this embarrassing situation.
-
February 2023 by Angelia Starr
Rude staff/owner.
-
January 2023 by Joe Taylor,Jr
Great service!!
-
January 2021 by Martina Allen
I love this location, no matter how busy, they always greet me by name and ask how I am. Santo and Kim are always helpful, friendly and have smiles on their face. ❤️❤️❤️
-
September 2019 by LaShuna Anderson
I saw a roach crawling and one dead while I was checking out.
-
June 2018 by Samantha Wolverton
Tried to use the air pump outside. Put in $1 nothing was coming out, only ended up taking 2 psi out of my tire. Had a child in the car, tried to call them outside. No answer. Very disappointed.
-
April 2018 by Gary Reagan
They are fast ,they always have my favorite items and convenience is so important being right on 67 love it,great store.
-
September 2017 by Ryan C
Do NOT go here for the food. Tacos are awful no limes no fajita meat dont cook the tortillas, and charge you 1.80 PER TACO. the best tacos I've ever had were 1.50 per taco. They give cheap nasty food for very expensive prices