-
March 2025 by Carolynna Prieto
DO NOT BUY CARS HERE!!!
A month ago I bought a car from them, apparently in good condition. I bought it from Cash, leaving no debt behind.
In less than 3 weeks the car was damaged. The single belt, the crankshaft damper, the turbo hose, the radiator pressure hose, the module. All that. One after another.
It is impossible for a woman to damage all those parts of a car in such a short time, when it was hardly used and also did not exceed the permitted speed.
I talked to them and they just didn't care and left us to talk to ourselves. I attach evidence.
DON'T BUY CARS HERE!!!
A month ago, I bought a car from them that was apparently in good condition. I bought it from Cash, with no debt.
In less than three weeks, the car was damaged: the single belt, the crankshaft damper, the turbo hose, the radiator pressure hose, the module. All of that. One after the other.
It's impossible for a woman to damage all those parts of a car in such a short time, when it was barely used and I didn't exceed the speed limit.
I spoke to them, and they simply didn't care and left us talking alone. I've attached proof.
-
March 2025 by TEXAS COWBOYS
A bad place do not buy this place cheating on everything😡👎Their cars are all mechanical damage😡😡😡😡😡😡
-
March 2025 by Bigtime Playmaker
Ahmed (owner) was very cordial and welcoming. I was very impressed with this Car Lot. Used cars can be tricky because you truly don't know if there is a hidden concern until after the fact so do your homework. Drive hard when testing and check for leaks or noticeable smells of burning fluids.
-
November 2024 by Mary Ann Espitia
Good service, very helpful
-
September 2024 by Natalia Barajas
📍Review #3
Im editing my review one more time, for the last time. The car has a huge problem, the cylinder headings are messed up. The car never over heated during the months I drove it, but kept loosing Coolant, Ahmed asked me to take my Audi to him to have it checked out by his mechanic, and they were not able to see anything wrong with the car. I got two diagnoses by two different mechanics before taking my Audi to Ahmed, and both mechanics said it's the cylinder headings. Ahmed said that his mechanic drove the car for 1 hour and found nothing. My Audi has a GPS, I knew it was not driven far away, the notification I got said the car was on for 2 hrs and showed the driven route, I included a picture of my GPS, so I asked Ahmed if I could just go and get my car, there was no point on keeping waisting my time. I will try to save money for the repairs. I had saved money for 15 months to buy a better car with the help of a Savings Program, I did reffered 3 friends, and just today, the main person from the Savings Program asked me if I would recommend this place for a partnership and I told her what happened to me, so other people from the Savings Program don't go through the same thing as I did. My car will not be used until I'm able to save the thousands needed for the repairs because I don't want the my Audi to get more messedup beyond repair., I had replaced the brake pads and disks, bought new tires for my Audi, I also got the windows tinted😒. I'm so disappointed that all my efforts to save money and buy a better car went down the drain. 😒
📍Review #2
I'm editing my review due to not getting the full bonus after referring 3 of my friends. I only got a bonus for the first 2 referrals. If you are thinking on referring anyone to this place, just be aware that you might not get the bonus for the referral. I'm not interested in getting the bonus for the last car anymore, I just want people to be aware of this.
Another thing, after you buy a car, the customer service changes, like he is not interested in any interaction with you anymore.
Related to the car, I haven't had any issues...
📍Review #1
This place is great. They have beautiful cars. Had no issues with my purchase, and I got a full tank. 🙌 Love my car.❤️ I recommend this place.👌
-
September 2024 by Nikamann VonKlause
Sold me a car with a bad transmission and a bad fuel system.
-
September 2024 by Kimberly Kocurek
Dont buy! Despite looking for a lesser expensive car and leaning a 2,000 depoeit with a 60 day day back return guarantee - I got screwed.
Despite letting them (S) k ow the issues durimg my wal througb and test drive- hea refusing to issue me deposit DESPITE the condition bought in(I am in a tight spot yAll)
-
August 2024 by Jalen Benston
Waited 3 months while they sold 3 cars I wanted just to be told I wasn’t approved. Horrible customer service
-
July 2024 by Brandi Butts
Be careful buying used vehicles! We were super happy with the initial purchase but after taking it to get the first oil change we found out that the entire sub-frame is rusted, corroded, and falling apart! It is so bad that they had to get it off the lift quickly due to the pressure it was placing on the rusted areas where the lift was. The shop we took it to says it had to have been involved in a flood, there is a lot of rust damage where we couldn't see it. This was our 16 year olds first car, the careless act of dealerships like this allowing the sale of damaged vehicles could cost someone their life! Luckily we found the damage and could take action before anything bad happened, unfortunately we are stuck paying for a vehicle that is not repairable. Learn from our mistake and get a full inspection done before plunging into a purchase with this company!
Update: Currently the dealership is assisting in repairing the vehicle. They are also paying half the cost for the repairs. I will update again once we get the vehicle back.
-
July 2024 by LaDeija Norsworthy
DO NOT BUY! If I could give zero stars, I would. Was sold a lemon, I’ve had my car for less than 3 months & my transmission needs to be REPLACED. Called the owner to see if I can get a different car and apparently it’s my fault & I can’t trade it in. They don’t work with you, they act as if they don’t know there’s something wrong with those cars.
-
April 2024 by Greg Primus
This dealership is by far the best I've ever purchased from. The cars are of high quality and very affordable. I would recommend Texas Luxury Auto to all of my family and friends without hesitation.
-
April 2024 by Rick Roberts
My daughter and I stopped by to look at cars and Ahmed Butt was extremely honest when asked about which cars that were in our price range would fit her needs. She fell in love with a little Beetle. The buying process was quick and painless, Ahmed was there when we had questions but also gave us space when needed, unlike most salespeople who hover and hound you to force the sale. We noticed a couple small issues after purchasing and Ahmed met me the next day and more than handled our issues which he absolutely did not have to.
-
March 2024 by JENNIFER ELLIS
Thanks to Texas Luxury I got a car within an hour ? Even with a prior repossession I got a great deal! My payments are 50$ less a month than I asked for and only 48 months note, with a 2 year warranty! Nice ♥️ Thanks Ahmed. You really helped my little family out, big time.
-
March 2024 by James Whitehead
I want to thank Bill and Ahmed for a great car buying experience. They were clear, knowledgeable with inventory priced to sale. Again, thanks and keep up the good work.
-
March 2024 by Elisha Uhl
The guys here are amazing. No sale pushing or forcing anything. Smooth buy!!! Highly recommend!!!
