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March 2024 by Sam Nguyen
Good work, excellent service!
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March 2024 by TeRica
They do good work on nails but the nail tech is extremely rude. She told me I could not get a new shape on my nails unless I get a new full set. If you get a fill you can’t get a different shape. She stopped doing my nails and let the lady that did my pedicure finish my nails and as I was talking to her about their so called policy on the nail shape I wanted, the other nail tech butted in and yelled at me that she already told me I am not getting a new shape so we ended up in a disagreement. Good work horrible customer service by the main nail tech. She does not have people skills.
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March 2024 by ERIKA RODRIGUEZ
This was my first time going there and this will be my last. I was the only customer the whole time I was there, yet felt extremely rushed. I left feeling frustrated instead of relaxed. The tech wasn't pleasant or kind, she was very short and to the point type of person but my complaint is that I asked for a mani and their version of a mani is clipping your nails and rubbing oil for 3 seconds on each hand. Very disappointing to say the least.
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February 2024 by Francisca Molina
They are so rude and in a rush idk if they have someone timing them on their service. I got a nasty nail infection here so bad even a round of antibiotics didn’t help had to get the whole nail removed. I had never gotten a nail infection anywhere or an ingrown nail. Definitely won’t be coming back.
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February 2024 by Latonya Proctor
Horrible work and very rude!! I was only one in the salon, no customers and I see why!! Please don’t go to Top nails in Cedar Hill! I wasted $100! I’m furious!!!
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January 2024 by Michelle Bernal
I have been coming here for years because in comparison to other salons in the area the wait is relatively short. Several times I get there when it’s supposed to open and they will arrive 10-15 minutes late with their Starbucks in hand rushing in to open. Every time I’ve gone I’ve never been 100 percent happy because I have to settle for something I didn’t really want. It’s really frustrating when I show them pictures or explain what I want, their response is always a rude “we don’t do that” even when I go into detail like “I just want a soft white acrylic set with a light sheer pink gel on top”...”We don’t do that”..”well why were you able to do the same thing with a red gel coat last time and can’t just do a soft pink gel coat?”...”No we don’t do that”. I don’t understand at all so I was at my wits end and had no other choice but to just scoff in confusion and leave with my nails half done. They really need to update their techniques and styles to get with what’s trending (I couldn’t get “glazed” nails because they don’t have chrome “we don’t do that”). They also need to fix their attitude and listen to customers. I was visibly disappointed and upset and they were just very apathetic. Will not be returning. Sad because I’ve been going for years, was always friendly to them and tipped extremely well even though their work is mediocre. Go to Jimmy at BL Nails down the street. Much better work there and friendlier establishment but just a longer wait. I guess the service really does attract more customers while Top Nail is always dead in comparison, I guess I know why now.
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November 2023 by Nora Resendez
Do not go here! Crooked/uneven nails i got!Services: Acrylic nails
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November 2023 by Slot Karma
Love my nail Tech but the owner was completely rude. The salon has the Menu of the service offer on the glass devivder and you can't even see your nails.Service: Acrylic nails
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September 2023 by Valeria Lara
Came to do my nails here, a mani French tip and did not like the service at all. As soon as I walked in she was rude but I figured maybe she was having a bad day but then proceeds to file my nails extremely aggressive and my nails have not stopped burning since then. She rushed through the whole process and was not gentle at all. There was no one there but me getting my mani and another girl getting her pedi. There was no reason for her to do my nails in a rush and so aggressively. No tip. Not coming back.
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August 2023 by Michelle Northern
After getting a fill Sunday I have had 3 nails brake and it's only been 4 days. I went back today and she made me pay to get 2 nails fixed and now a 3rd nail has broke. I will be returning tomorrow to complain in person and hopefully get my 3rd nail fixed complementary since I've had to go up there 3 times now.Services: Acrylic nails
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August 2023 by Isabel Ramirez
I wanted give 0 starts. They are very rude. Have no manners. They literally are in a rush to have you gone. You can’t even enjoy it. This place is horrible. Don’t waste your money!
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July 2023 by Ms. Monique Brandon-Smith
They didnt help me with putting sandal on. After sitting and waiting for lady who did my pedicure come back she never did so I asked another lady to fix my two toes she made it worse and proceeded to start on this little girl manicure. I waited too see if the original lady would make her way back never did. Pedicure was rushed and ruff. Not going back. No tip. I have a video but cant post it.Service: Pedicure
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July 2023 by Yvonne Tran
I come here all the time and my dip nails are always so pristine and pretty.. Pleasant environment and great staffs!Service: Dip powder
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July 2023 by Eva De Leon
I use to love the pedis I received here and would ignore the fact that this location would open late and stop taking customers early, and the fact that they rushed services quite often. However, I recently went and waited 15 minutes for them to open (late) and then they took forever to seat me, it’s close to 10:25 now. It was 2 of us. They started with me first and my pedi was so rushed even by choosing the simplest pedi option. My friend chose a really nice one and they started after me. We both paid and walked out by 10:45. When I was paying, I wanted to use to loyal customer stamp card and she looks at me and tears it and says “we don’t use these anymore” with such a bad tone. I have not been back since. I don’t recommend this location.
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July 2023 by Claudia Villa
I’ve been coming here since February 2017 and I stopped on 2019 because of how rude owner was being to me. Well a year later I came back because is hard to find someone do my nails with the quality she does and the pedicures are great!!! Safe to say when I came back I haven’t had a bad experience anymore. I hope she takes her reviews seriously and that’s why she is trying to be nicer to her clients.Services: Foot massages
