U Need Nails provides a welcoming atmosphere with friendly service, making it a popular choice for many visitors. The staff, including Vincent and Lynn, are known for their relaxing pedicures and attentive care. Customers often enjoy the great complimentary drinks and appreciate the effort the staff puts into making them feel comfortable and happy. The ambience is praised for its positive energy, with hosts and technicians eager to ensure satisfaction. Regular clients highlight the high quality of service from staff members like Han and Moon, who consistently deliver excellent foot care. The establishment has become more than just a nail salon for some, as staff members are seen as more like family, offering support beyond their professional duties. Despite some concerns about cleanliness and the owner's demeanor, the overall experience remains positive, especially with the caring attitude of the team.
