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September 2023 by Annie Jones
Staff was amazing, offering solutions for my issue. After receiving replacement phone, Gerado took time to help me set it up and transfer my data.
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September 2023 by Patrina Hall
The team was so nice and welcoming. Chris and Gerardo were super knowledgeable and made me feel at ease about the process! And it comes with a year warranty! WIN WIN! I will definitely be sending everyone here who needs repairs to their electronics.
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August 2023 by Josh Maldonado
Baby dropped iPhone 13 Pro and I started a claim immediately and drove straight to the recommended vendor location. They were able to replace the screen and get me on my way in a matter of 30 minutes. Pleasantly surprised at how fast and convenient it was to get fixed. I even decided to look into the membership a future precaution.
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August 2023 by James Robinson
Chris and his team are amazing. Water spill on my laptop and he immediately took it in. Less than 24 hour turn around. He cleaned and dried it. Still running smooth. I GREATLY appreciate it. My go-to place for any tech problems now.
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July 2023 by Jay Fanning
I was skeptical at first due to the warranty info my carrier gave me. Separated fold 4 (9 months old) inner screen that their insurance wouldn't even cover. Talked with Samsung under warranty and they approved the work. Now the good stuff. A phone call to the store was answered immediately and they asked me to come in immediately. The process was explained fully and any expectations were answered. With the exception of the store having to close for a gas leak, the technician literally was working the last part of the fix off the back of his truck. That, to me, is the ultimate way of showing above and beyond service. Absolutely outstanding service.
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July 2023 by neal Papin
Absolutely terrible service. Had confirmation from AT&T to bring the phone up there claimed he could not fix the phone and that it did not matter that I had confirmation that I was supposed to bring it up there. Unbelievably unprofessional and smelled of intoxicants. 0 stars would be the correct rating.
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July 2023 by Briana T Business Plan for Business MANA
Chris was amazing! I came in pretty late and he took me anyways. Fixed my screen quickly and efficiently!! Very grateful for him.Thank you
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July 2023 by Kaye Irvin
I took my phone in over two weeks ago and was told I needed a new charging port. It was ordered and they told me it would be in in a week. A week and a half later, got a text informing me that the part was in. I called the next day to make an appointment to have it installed. I was told them that their Samsung software "was down" and it would take a few days to have it up and running again. The young lady assured me that she'd give me a call when that happened.Fast forward to today - again over a week and a half later. Gave them a call and they said their Samsung software "was still down." The young man said I could go to their Grand Prairie store and order the part again. He said the GP store's software was up and running. I couldn't understand why one store was down and the other wasn't. Anyway, he offered to physically take my phone and the part to the Grand Prairie store - I could drop it off at 10 and they'd have it back by 3:00. I said absolutely not - I've waited long enough for this repair and did not want to be inconvenienced not having my phone for 5 hours!If I could give them zero stars I would. I will NEVER go to this location again!
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June 2023 by Lane Barrie
After speaking to Team Mobile whose only solution was to get a new phone. Geesh! Searched for a nearby place to fix my phone. Something was wrong with the charging port located this place around 3:45. Went right up there and Chris saved the day. The inoperable was due to dirty port. Chris educated me explaining we often times push our phones into our pockets or purse and lent get trapped in the port. Talk about saving grace!!!! Thank you Chris your service is awesome!
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June 2023 by bryant williams
Quick and efficient, so thankful for Robert. I just knew I was going to have to buy a new phone but he saved me and was able to repair my phone. So glad to have come by the store. -Sam Williams
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June 2023 by Lady Barbados
After speaking to Team Mobile whose only solution was to get a new phone. Geesh! Searched for a nearby place to fix my phone. Something was wrong with the charging port located this place around 3:45. Went right up there and Chris saved the day. The inoperable was due to dirty port. Chris educated me explaining we often times push our phones into our pockets or purse and lent get trapped in the port. Talk about saving grace!!!! Thank you Chris your service is awesome!
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June 2023 by Gerald Dooley
Verizon sent me here to fix my screen. The guys there were fast and friendly, and in 2 hours, I was back online. I would recommend this store to get your electronics fixed.
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June 2023 by Emmanuel Lugo
Everything went smooth. I was getting a pixel 7 pro screen replacement. They were done in 45 min. Everything works fine.
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June 2023 by Mitchell Deweese
If your need your phone fixed or repaired I definitely recommended Asurion. Big shout out to Robert for fixing my charging port and cleaning my phone. This is the place to go for iPhone or phone repairs. Thank you guys !
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April 2023 by Alyse Gordon
After repair, I had a dead spot in my phone and my keyboard wasn't functioning correctly. I should have taken it in right away, but didn't have time to get there. That's on me. 3 weeks later, my back screen went out. They won't repair it because there is a hairline fracture in the back screen and said I caused it (the outer screen has no crack and I have a phone case and screen protector on). It's hard to find repair shops that work on Google Pixels, but stay away from here.
